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99 Customer Relations Degree Programs


Promoted
GBSB Global Business School
MBA with Customer Experience in Digital Environment Track in Barcelona
- Barcelona, Spain
MBA
Full time
15 months
On-Campus
English
The GBSB Global MBA with Customer Experience in Digital Environment Track in Barcelona is a pioneering program designed to blend traditional business education with advanced concepts in customer experience and digital environments. Accredited internationally and recognized among the top MBA programs in Spain, it emphasizes sustainable practices, ethical business, entrepreneurship, leadership, and innovative problem-solving. Using cutting-edge teaching methods and real-world projects, this program offers a comprehensive, hands-on learning experience that equips students with the skills and knowledge necessary to excel in the global business environment.


Promoted
EAE Madrid
Master in Customer Experience & Innovation
- Madrid, Spain
Master degree
Full time
10 months
On-Campus
Spanish
The Master in Customer Experience & Innovation at EAE Business School Madrid aims to train professionals with solid knowledge to lead innovation processes successfully. This master's degree brings together everything that future innovation leaders and specialists in product and service development need, always from a very practical perspective.


Promoted
BAU, Centro Universitario de Artes y Diseño de Barcelona
Customer Experience Strategy and Design
- Barcelona, Spain
Course
Part time
6 weeks
Distance Learning
English
This specialization course in CX Strategy and Design offers practical skills to identify, evaluate and shape consumer needs and develop breathtaking customer experiences for the digital business.


ENACO
BTS Negotiation and Digitalization of Customer Relations
- France Online, France
Diploma
Full time, Part time
2 years
Distance Learning
French
The remote BTS NRC or BTS NDRC aims to train salespeople and sales managers. You will thus be trained in the management of the customer relationship in a global way but also in prospecting techniques with a view to increasing the turnover of your company. In direct contact with customers as well as on digital channels, the salesperson forges a close and lasting relationship with their customers by implementing tailored solutions that fully meet their needs. Focused on customer relations, the BTS Negotiation and Digitization of Customer Relations will allow you to be efficient in negotiation and sales in direct contact with the customer, in particular for canvassing.

Alison Free Online Learning
Diploma in Customer Service
- Online USA
Diploma
Full time, Part time
6 hours
Distance Learning
English
This free online diploma course teaches you how to provide excellent customer service when dealing with the public. This course explores the customer service skills fundamental to any successful business venture. You need to master communicating and collaborating effectively with your customers to turn one-time visitors into life-long patrons.
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Alison Free Online Learning
Course in Customer Care Skills and Telephone Etiquette
- Online USA
Course
Full time, Part time
3 hours
Distance Learning
English
‘Customer service’ describes the guidance a business gives its customers. This course explains how to provide great customer care service over the phone. We outline ‘defusing’ techniques and customer management practices to help you build a good rapport with clients over the phone. Why should you provide great customer service? What is true customer loyalty? This customer care course answers such questions and improves your communication skills.


Campbellsville University Online
MS in Customer Experience
- Campbellsville, USA
MSc
Full time, Part time
2 years
Distance Learning
English
With Campbellsville University Online, you can pursue your passion with a Master's in Customer Experience (CX) and advance your career in as little as one year. The program is designed by leading voices in CX management to ensure you build the career-ready skills to integrate customer insights with operational design. You'll graduate prepared to sit for the Customer Experience Certified Professional (CXCP) exam with confidence and advance your career. Learn more.

Alison Free Online Learning
Course in Customer Service Skills
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Become an expert in customer service and polish your professional communication skills in this free online course.

Alison Free Online Learning
Course in Developing Quality Customer Service Skills
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
A Free Online Course On Developing Quality Customer Service Skills - With Certificate.


GBSB Global Business School - Online programs
Online MBA with Customer Experience in Digital Environment Track
- Spain Online, Spain
MBA
Full time
15 months
Distance Learning
English
The GBSB Global Online MBA with Customer Experience in Digital Environment Track is a fully accredited and internationally recognized master’s degree, highly valued by recruiters worldwide. Our program, ranked 20th globally by QS Top MBA (2023) and listed among the best business schools in Spain by Forbes, offers the flexibility and customization needed for busy professionals. Updated in 2024, it features innovative courses in customer experience, including Innovation and Brand Building, Consumer Behavior and User Experience (UX), and Neuromarketing, making it one of the most pioneering and accessible MBA programs in Europe.


EUDE, Escuela Europea de Dirección De Empresas
Master in Digital Marketing and Customer Experience (CX)
- Madrid, Spain
Master degree
Full time
9 months
Distance Learning
Spanish
With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how all these skills can enhance your profile in a market that demands hybrid professionals, combining their knowledge business but also with a solid technical foundation.


ESEI International Business School Barcelona
Short Course in CRM and Data
- Online
Course
Full time, Part time
7 weeks
Distance Learning
English
This CRM and Data course offers a deep dive into CRM tools and their role in data management. Gain essential skills to optimize customer interactions and make strategic business decisions. Embark on a journey from CRM fundamentals to advanced data-driven insights.


NOVA IMS - Information Management School
Fast-track counseling
Master's Degree in Data-Driven Marketing, with a Specialization in Marketing Research and CRM
- Lisbon, Portugal
Master degree
Full time
2 years
On-Campus
English
Fast-track counseling
The Master's Degree Program in Data-Driven Marketing, with a specialization in Customer Experience, fills a gap in the high-level training of managers, technical staff, and other experts in marketing. It is especially targeted at technical staff and market researchers, as well as professionals involved in customer relationship management.

Alison Free Online Learning
Course in Know Your Customer and Customer Due Diligence Training
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Discover how to verify the authenticity of customers' identities and prevent fraudulent acts in this free online course.


London School of Business & Finance
Master of Business Administration (Global) - Global MBA (Sales Management)
- UK Online, United Kingdom
MBA
Full time
12 months
Distance Learning
English
London School of Business and Finance is proud to offer an internationally recognised online Global MBA Sales Management programme awarded by the London School of Business and Finance (Malta) to the most ambitious students worldwide. You will attain premier leadership and management skills through a selection of 5 specialisations, allowing you to tailor your course to suit your professional goals.
Popular Business Programs Customer Relations degree types
Popular study format
Learn more about Customer Relations degree programs
Customer relations degree programs focus on building strong connections between businesses and their customers. This field is vital for organizations that aim to enhance customer satisfaction and loyalty through effective communication and personalized service.
As a student studying customer relations, you’ll explore courses like relationship management, customer service strategies, and data analysis for customer insights. You'll develop skills such as crafting effective communication plans, utilizing CRM software to track customer interactions, and designing customer loyalty programs. Many learners start by practicing conflict resolution techniques and understanding consumer behavior, which form the foundation of successful customer engagement.
Students build confidence as they engage with innovative strategies to address customer needs. Typical outcomes of this degree include roles in account management, customer service management, and client relations, where graduates apply their knowledge to foster positive customer experiences and drive business growth.