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16 Customer Relations Masters Degree Programs


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GBSB Global Business School
MBA with Customer Experience in Digital Environment Track in Barcelona
- Barcelona, Spain
MBA
Full time
15 months
On-Campus
English
The GBSB Global MBA with Customer Experience in Digital Environment Track in Barcelona is a pioneering program designed to blend traditional business education with advanced concepts in customer experience and digital environments. Accredited internationally and recognized among the top MBA programs in Spain, it emphasizes sustainable practices, ethical business, entrepreneurship, leadership, and innovative problem-solving. Using cutting-edge teaching methods and real-world projects, this program offers a comprehensive, hands-on learning experience that equips students with the skills and knowledge necessary to excel in the global business environment.


Promoted
EAE Madrid
Master in Customer Experience & Innovation
- Madrid, Spain
Master degree
Full time
10 months
On-Campus
Spanish
The Master in Customer Experience & Innovation at EAE Business School Madrid aims to train professionals with solid knowledge to lead innovation processes successfully. This master's degree brings together everything that future innovation leaders and specialists in product and service development need, always from a very practical perspective.


Promoted
Vytautas Magnus University
MBA in Customs Process Management (Online)
- Vilnius, Lithuania
MBA
Full time
1 year
Distance Learning
English
The Master's program in Customs and Process Management is the first MBA program in the field of customs in Lithuania. Upon completion, graduates will be awarded an international degree of Master of Business Administration (MBA).


Campbellsville University Online
MS in Customer Experience
- Campbellsville, USA
MSc
Full time, Part time
2 years
Distance Learning
English
With Campbellsville University Online, you can pursue your passion with a Master's in Customer Experience (CX) and advance your career in as little as one year. The program is designed by leading voices in CX management to ensure you build the career-ready skills to integrate customer insights with operational design. You'll graduate prepared to sit for the Customer Experience Certified Professional (CXCP) exam with confidence and advance your career. Learn more.


GBSB Global Business School - Online programs
Online MBA with Customer Experience in Digital Environment Track
- Spain Online, Spain
MBA
Full time
15 months
Distance Learning
English
The GBSB Global Online MBA with Customer Experience in Digital Environment Track is a fully accredited and internationally recognized master’s degree, highly valued by recruiters worldwide. Our program, ranked 20th globally by QS Top MBA (2023) and listed among the best business schools in Spain by Forbes, offers the flexibility and customization needed for busy professionals. Updated in 2024, it features innovative courses in customer experience, including Innovation and Brand Building, Consumer Behavior and User Experience (UX), and Neuromarketing, making it one of the most pioneering and accessible MBA programs in Europe.
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EUDE, Escuela Europea de Dirección De Empresas
Master in Digital Marketing and Customer Experience (CX)
- Madrid, Spain
Master degree
Full time
9 months
Distance Learning
Spanish
With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how all these skills can enhance your profile in a market that demands hybrid professionals, combining their knowledge business but also with a solid technical foundation.


NOVA IMS - Information Management School
Fast-track counseling
Master's Degree in Data-Driven Marketing, with a Specialization in Marketing Research and CRM
- Lisbon, Portugal
Master degree
Full time
2 years
On-Campus
English
Fast-track counseling
The Master's Degree Program in Data-Driven Marketing, with a specialization in Customer Experience, fills a gap in the high-level training of managers, technical staff, and other experts in marketing. It is especially targeted at technical staff and market researchers, as well as professionals involved in customer relationship management.


London School of Business & Finance
Master of Business Administration (Global) - Global MBA (Sales Management)
- UK Online, United Kingdom
MBA
Full time
12 months
Distance Learning
English
London School of Business and Finance is proud to offer an internationally recognised online Global MBA Sales Management programme awarded by the London School of Business and Finance (Malta) to the most ambitious students worldwide. You will attain premier leadership and management skills through a selection of 5 specialisations, allowing you to tailor your course to suit your professional goals.


Rotterdam University of Applied Sciences
Master in International Supply Chain Management (Part-time)
- Rotterdam, Netherlands
MSc
Part time
2 years
On-Campus
English
Do you want to take your knowledge of Supply Chain Management to the next level? Are you looking to enhance your managerial and leadership skills, and take the next step in your career? A Supply Chain Manager is not a master of just one specific area in the supply chain; they are a master in all areas including sourcing, planning, transportation, distribution, warehousing, inventory management, customer service and strategic leadership. Enhance your professional knowledge and skills via our part-time master's programme.


Rotterdam University of Applied Sciences
Master in International Supply Chain Management
- Rotterdam, Netherlands
MSc
Full time
1 year
On-Campus
English
Do you want to take your knowledge of Supply Chain Management to the next level? Are you looking to enhance your managerial and leadership skills?


Esami Business School
MBA in Customs Management
- Arusha, Tanzania
- Nairobi, Kenya
- + 8 more
MBA
Full time
2 years
On-Campus
English
The programme is designed to progressively lead the students through a comprehensive course of study with specialization in customs management. This is achieved by way of a detailed analy sis of the underlying principles and practices of customs management within the broader context of public sector management.


University of Economics in Katowice
European Master’s in Customer Relationship Marketing (MERCURI)
- Katowice, Poland
Master degree
Full time
2 years
On-Campus
English
MERCURI is a two-year program that focuses on the critical nature of relations between customers and companies/brands. The program will familiarize students with the complexity of customer behaviors and their determinants and explain rules, conditions, and bases for making market decisions and strategies. As such, the program will allow students to have a broader perspective based on their better understanding of the customer and their relations with companies.


IE University
Master In Customer Experience & Innovation
- Madrid, Spain
Master degree
Full time
10 months
On-Campus
English
The Master in Customer Experience & Innovation is spread across three terms and is made up of four pillars: Business, Technology, Human-Centered Design, and Innolabs. You will learn how consumer insights drive impactful business decisions and understand the bigger picture. You will learn to harness the latest technologies to improve the customer experience and imagine a future that doesn’t yet exist. You will discover what we call desirability and how we account for human factors to create the right thing, the right way for the right people. Hands-on, transversal Innolabs will allow you to work in teams in areas like the creative process, adaptive leadership, prototyping, design thinking, and insights.


American University (Universidad Americana (UAM))
Master in Customer Service and Support
- Panama City, Panama
Master degree
On-Campus
Spanish
Comprehensively train graduates of the Master's Degree in Customer Service and Attitudes, endowed with knowledge, skills, attitudes, and values, which integrated allow them to act competently in professional practice in this field with creativity and dynamism, who manage to build and provide services with a high level of excellence, through their interpretation, application, and innovation. Encourage the student to generate knowledge, detect strengths and weaknesses, present alternative solutions through the use of a variety of options that help solve problems and controversies in the provision of services and customer service


The Hong Kong Polytechnic University School of Design
Master of Design (Smart Service Design) (SSD)
- Hung Hom, Hong Kong
Master degree
Full time, Part time
1 year
On-Campus
English
The Master of Design (Smart Service Design) (SSD) is an interdisciplinary specialism focusing on designing at the intersection of business, technology and human ingenuity to create meaningful service interventions for broader societal and business challenges.
Popular Business Programs Customer Relations degree types
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Learn more about Customer Relations Masters degree programs
Studying Customer Relations at the Master's degree level equips you with in-depth knowledge essential for fostering strong connections between businesses and their clients. This field combines theory with practical skills to prepare you for leadership roles in customer-centric environments.
Through courses in customer experience management, relationship marketing, and data analytics, you’ll develop critical competencies like designing effective customer engagement strategies and analyzing market trends to enhance satisfaction. Strong emphasis on analytics helps students uncover valuable insights that drive decision-making and improve service delivery. Students build confidence as they explore new perspectives in customer interaction and brand loyalty.
Advanced projects often focus on real-world applications, allowing you to collaborate with industry professionals while mastering skills like conflict resolution and strategic communication. After graduation, you can pursue various roles, including customer experience manager, CRM analyst, or customer success leader, where your expertise will be valuable in any organization focused on excellence in customer relations.