6 Customer Relations Degree Programs in Canada

Certificate in Agri Sales and Customer Relations enhances your resume and fills an agricultural labor shortage.This 12-month program is delivered apprentice-style with 80% on-the-job training.hat's through 5 work placements (220 hours each) that are part of modules 2 to 6.The other 20% is online, about 4.5 hours per week. Each of the 6 modules takes about 8 weeks to complete.

In this program, students will learn how to maximize their customer service skills to improve overall customer and business relationships and implement strategies to communicate effectively in diverse work environments. Upon graduation, students will successfully enter and move forward in their careers as customer service professionals.

The Diploma in Managing Customer Relationships equips students with a comprehensive set of theories, skills, and practices on the most effective ways to manage customer relationships in a business environment.

The main goal of this class is to increase the English level of students who are planning to work in the customer service industry in Canada. This course will help prepare them for the challenges they may face while working and help them create a strong English resume. In order to be successful in the class, students will be required to apply their English skills when building their resume, preparing for job interviews, and engaging with their classmates. Upon successful completion of the course, students will receive a letter of recommendation from their teacher as well as a program certificate which will prove a satisfactory level of English.

Our fast-paced digital economy has created a demand for a technically skilled and resourceful business workforce. The future is digital and this skill set is critical since marketing and sales success depends more and more on digital strategies to attract new customers while retaining and strengthening relationships with current customers. If you’re ready to enhance your sales and marketing career with Customer Relationship Management (CRM) and Customer Experience (CX) strategies, this one-year graduate certificate is for you.

This diploma is a 24-week program delivered in-class. The College has included an additional 12 weeks to allow for illness, vacations, and other course interruptions. The program is therefore required to be completed within 36 weeks. Diploma admissions are on a rolling basis. This diploma program will enable you to deal with customers and their needs. You will learn how to provide excellence in service, learn about communicating effectively, and handling difficult customers proficiently. As a Customer Service Representative, you will be working in a call centre environment providing insight and solutions to queries, account information, and general services questions that customers may raise. You will also be responsible for promoting products and promotions and increasing the sales of these products and services to current and prospective customers.