Diploma in Managing Customer Relationships with Co-Op
Vancouver, Canada
Diploma
DURATION
50 weeks
LANGUAGES
English
PACE
Full time
APPLICATION DEADLINE
EARLIEST START DATE
STUDY FORMAT
Key Summary
About: The Diploma in Managing Customer Relationships with Co-Op at VGC gives a practical foundation in customer relationship management, sales techniques, managing customer expectations, and understanding customers in a North American business setting. You'll learn through individual assignments and group-based instruction, developing skills in CRM, client relations, account management, sales strategy, and consumer behavior. VGC highlights student experience and applied learning; the programme suits students aiming for roles in service, retail, B2B sales, or marketing support.
Career Outcomes: Graduates can pursue roles such as Customer Service Representative, Account Manager, Sales Representative, CRM Specialist, Client Services Coordinator, or Customer Success Manager.
The Diploma in Managing Customer Relationships equips students with a comprehensive set of theories, skills, and practices on the most effective ways to manage customer relationships in a business environment. This program includes sales techniques, managing customer expectations, and understanding customers in a North American business setting. Students will gain knowledge through individual and group-based instructional models.
