31 Online Customer Relations Degree Programs

The GBSB Global Online MBA with Customer Experience in Digital Environment Track is a fully accredited and internationally recognized master’s degree, highly valued by recruiters worldwide. Our program, ranked 20th globally by QS Top MBA (2023) and listed among the best business schools in Spain by Forbes, offers the flexibility and customization needed for busy professionals. Updated in 2024, it features innovative courses in customer experience, including Innovation and Brand Building, Consumer Behavior and User Experience (UX), and Neuromarketing, making it one of the most pioneering and accessible MBA programs in Europe.

The remote BTS NRC or BTS NDRC aims to train salespeople and sales managers. You will thus be trained in the management of the customer relationship in a global way but also in prospecting techniques with a view to increasing the turnover of your company. In direct contact with customers as well as on digital channels, the salesperson forges a close and lasting relationship with their customers by implementing tailored solutions that fully meet their needs. Focused on customer relations, the BTS Negotiation and Digitization of Customer Relations will allow you to be efficient in negotiation and sales in direct contact with the customer, in particular for canvassing.

With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how all these skills can enhance your profile in a market that demands hybrid professionals, combining their knowledge business but also with a solid technical foundation.

This free online diploma course teaches you how to provide excellent customer service when dealing with the public. This course explores the customer service skills fundamental to any successful business venture. You need to master communicating and collaborating effectively with your customers to turn one-time visitors into life-long patrons.

‘Customer service’ describes the guidance a business gives its customers. This course explains how to provide great customer care service over the phone. We outline ‘defusing’ techniques and customer management practices to help you build a good rapport with clients over the phone. Why should you provide great customer service? What is true customer loyalty? This customer care course answers such questions and improves your communication skills.

This specialization course in CX Strategy and Design offers practical skills to identify, evaluate and shape consumer needs and develop breathtaking customer experiences for the digital business.

With Campbellsville University Online, you can pursue your passion with a Master's in Customer Experience (CX) and advance your career in as little as one year. The program is designed by leading voices in CX management to ensure you build the career-ready skills to integrate customer insights with operational design. You'll graduate prepared to sit for the Customer Experience Certified Professional (CXCP) exam with confidence and advance your career. Learn more.

Become an expert in customer service and polish your professional communication skills in this free online course.

A Free Online Course On Developing Quality Customer Service Skills - With Certificate.

This CRM and Data course offers a deep dive into CRM tools and their role in data management. Gain essential skills to optimize customer interactions and make strategic business decisions. Embark on a journey from CRM fundamentals to advanced data-driven insights.

Discover how to verify the authenticity of customers' identities and prevent fraudulent acts in this free online course.

London School of Business and Finance is proud to offer an internationally recognised online Global MBA Sales Management programme awarded by the London School of Business and Finance (Malta) to the most ambitious students worldwide. You will attain premier leadership and management skills through a selection of 5  specialisations, allowing you to tailor your course to suit your professional goals.

The Master's program in Customs and Process Management is the first MBA program in the field of customs in Lithuania. Upon completion, graduates will be awarded an international degree of Master of Business Administration (MBA).

Customer Support Representatives are essential in every area of the business industry — businesses simply cannot run efficiently without skilled customer support representatives. With your certificate through distance learning with Brighton College, you will be prepared for a career as a Customer Support Representative — all from the comfort of your own home!

Learn how to provide remote support as a virtual assistant in this free online course that covers a range of careers.