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7 Customer Relations Degree Programs in Australia


Original Campus
Certificate III in Business (Customer Engagement)
- Shop 207, Australia
Certificate
English
Support your customer service skills with useful business administration skills and knowledge with the BSB30120 Certificate III in Business (Customer Engagement). Become a sought-after customer engagement employee with this comprehensive Online or Distance Learning course. If you want to update your customer service skills to become a top performer in any organisation, then consider the nationally accredited Certificate III in Business (Customer Engagement).


International Institute of Leadership Studies
Certified Customer Server
- Albert Park, Australia
Certificate
On-Campus
English
Certified Customer Server accredited by the International Institute of Leadership Studies is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals and help define career advancement opportunities for participants.
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Department of Education and Training Victoria
Regional Customer Facilities Program
- Melbourne, Australia
Course
On-Campus
English
The Regional Customer Facilities program supports regional racing clubs to improve customer infrastructure and facilities, which enable the delivery of public racing events at regional racing venues.Strong, sustainable, and attractive racing events need high‑quality, accessible, well-designed, and well‑managed facilities to conduct racing event activities.


Australian Adult Learning Institute (AALI)
CERTIFICATE IV IN CUSTOMER ENGAGEMENT
- Gold Coast, Australia
Certificate
Distance Learning
English
This qualification reflects the role of individuals with excellent communication and interpersonal skills who undertake complex customer interactions, often as team leader and with significant authority to delegate.


Danford College
Certificate III in Business ( Customer Engagement)
- Melbourne, Australia
Certificate
On-Campus
English
This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.


Chisholm Institute
DIPLOMA OF LIBRARY AND INFORMATION SERVICES
- Dandenong, Australia
- Cranbourne, Australia
- + 3 more
Diploma
Full time, Part time
1 year
On-Campus
English
You will develop advanced referencing, cataloguing, circulation, database searching, multimedia, information technology (IT), and copyright during the course. You will also develop effective communication, training, leadership, and customer service skills.


Flinders International College
Certificate III in Business
- Melbourne, Australia
Certificate
On-Campus
English
This qualification reflects individuals' varied roles across different industry sectors who apply a broad range of competencies using discretion, judgment, and relevant theoretical knowledge.
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Learn more about Customer Relations degree programs in Australia
Customer Relations degree programs in Australia dive into the essential skills needed to foster strong relationships between businesses and their customers. This field emphasizes practical learning, providing students with opportunities to engage in hands-on projects and real-world simulations.
Through courses in customer behavior analysis, conflict resolution, and service design, students gain insight into crafting effective communication strategies and implementing customer feedback systems. As students explore case studies and collaborate on team-based projects, they strengthen their adaptability while discovering diverse perspectives in customer engagement.
Australia's focus on experiential learning equips students with the necessary tools to thrive in various roles, such as customer experience manager, client relationship executive, or service development coordinator. Graduates emerge ready to meet the global demand for skilled professionals who can enhance customer satisfaction and drive business growth in any market.