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5 Customer Relations Degree Programs in Australia
International Institute of Leadership Studies
Certified Customer Server
- Albert Park, Australia
Certificate
On-Campus
English
Certified Customer Server accredited by the International Institute of Leadership Studies is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals and help define career advancement opportunities for participants.
Department of Education and Training Victoria
Regional Customer Facilities Program
- Melbourne, Australia
Course
On-Campus
English
The Regional Customer Facilities program supports regional racing clubs to improve customer infrastructure and facilities, which enable the delivery of public racing events at regional racing venues.Strong, sustainable, and attractive racing events need high‑quality, accessible, well-designed, and well‑managed facilities to conduct racing event activities.
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Danford College
Certificate III in Business ( Customer Engagement)
- Melbourne, Australia
Certificate
On-Campus
English
This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.
Chisholm Institute
DIPLOMA OF LIBRARY AND INFORMATION SERVICES
- Dandenong, Australia
- Cranbourne, Australia
- + 3 more
Diploma
Full time, Part time
1 year
On-Campus
English
You will develop advanced referencing, cataloguing, circulation, database searching, multimedia, information technology (IT), and copyright during the course. You will also develop effective communication, training, leadership, and customer service skills.
Flinders International College
Certificate III in Business
- Melbourne, Australia
Certificate
On-Campus
English
This qualification reflects individuals' varied roles across different industry sectors who apply a broad range of competencies using discretion, judgment, and relevant theoretical knowledge.
Popular Business Programs Customer Relations degree types
Learn more about Customer Relations degree programs in Australia
Customer Relations refers to the strategies businesses use to communicate with and maintain a positive relationship with their customers. The goal of customer relations is to build long-term relationships between the company and its customers.
A Customer Relations degree will provide you with the skills and knowledge necessary to succeed in customer service and management roles. You will learn how to develop effective customer relationships and manage customer contact. Additionally, you will gain an understanding of consumer behavior, marketing strategies, public relations, cashier operations, and more.
With a degree in Customer Relations, you can pursue a variety of career paths such as marketing manager or customer service representative. You may also find yourself working for government agencies or non-profit organizations where your skills can be put into practice helping others. No matter where you end up working after graduation, having a degree in Customer Relations will give you the tools needed to succeed in any customer-facing role.
Australia has a subsidized higher education for students pursuing the undergraduate degrees. They also give loan and grants for the post graduate students. Higher learning starts at undergraduate degree level to a doctoral degree offered in any field of study.