Master in International Hospitality and Service Management

Stenden University of Applied Sciences
Length: 1 or 2 years
Study pace: Full time/part time
Education level: Master Degree
Location: Leeuwarden
Language: English
Start date: September

Description of Master in International Hospitality and Service Management

Study international service management at Stenden

service management studentsThe Masters in International Service Management at Stenden University is an education programme for students who are interested in managing service organisations.

Service management is a crucial aspect of every organisation, helping to build its structure, processes, and strategies around the customer. Service Management also helps organisations understand customer expectations, maintain employee commitment, and gain necessary management skills.

The curriculum of the Masters in International Service Management provides students with the professional, academic and personal competencies to manage service organisations. Students learn to take an analytical attitude toward service management concepts, keeping in mind related cultural differences, which play a key role. 

The integrated approach which the Masters in International Service Management takes toward service management includes marketing and communication, quality management, financial and technological aspects of service delivery, and human resource management. Students gain a broad perspective on service delivery, which encompasses intercultural communication, leadership skills, and sustainability.

Upon completion of the Masters in International Service Management, graduates are well-prepared to enter a variety of service industries, including retail, financial services, medical institutions, and hospitality. Positions could be as a quality manager, lecturer or trainer, or marketing consultant.

Admission requirements

Applicants interested in applying for this masters program should meet the following requirements:

  • A Bachelor’s degree

English

  • IELTS score of 6.0 with a minimum score of 5.0 for all components. If your overall IELTS score is below 6.0 but you would nevertheless like to enrol in the Master’s program, you can improve your knowledge and skills by signing up for Stenden's pre-Master’s course

Tuition & fees

Tuition fees for the Masters in International Service Management at Stenden University in the Netherlands are:

  • € 11,500 per academic year for a single degree
  • € 14,750 for a dual degree (Dutch Master's and British MSc) 

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Stenden University of Applied Sciences

Stenden University

Welcome to Stenden University of Applied Sciences!

Stenden University of Applied Sciences is a practice-based university that prides itself with its international atmosphere. The international environment encompasses the institution as a whole, its campus sites abroad, a vast variety of English-taught study programmes, worldwide internship opportunities and...


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Contact information for Stenden University of Applied Sciences

Stenden University of Applied Sciences


Rengerslaan 8
8917 DD Leeuwarden
The Netherlands

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www.stenden.com

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