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Master in International Hospitality and Service Management

NHL Stenden University of Applied Sciences
Program overview
Length: 1-2 years
Study pace: Full time/part time
Education level: Master's degree
Start dates
September 2018  (English)
September 2019  (English)
September 2020  (English)

Program description

Program description

Study International Hospitality and Service Management at NHL Stenden

The Masters in International Hospitality and Service Management is perfect for students who are interested in managing service organisations. NHL Stenden University offers students the opportunity to study a single degree or a dual degree. The dual degree allows students to obtain a Dutch Master of Arts (MA) and British Master of Science (MSc).

The curriculum provides students with the professional, academic and personal competencies that are needed to manage service organisations. Throughout the course, students will learn to take an analytical attitude towards service management concepts while keeping in mind cultural differences. Students will expand their knowledge of various topics such as marketing and communication, quality management, service delivery and sustainability. Students will complete the Master course by writing a thesis based on their research.  

Service management is a crucial aspect of every organisation, helping to build its structure, processes and strategies around the customer. The Master in International Hospitality and Service Management enables graduates to enter a variety of service industries such as medical institutions, retail, financial services and hospitality.

For more information about the Master in International Hospitality and Service Management, please submit an information request below and NHL Stenden University will contact you with further information.

Admission requirements

Applicants interested in applying for this master’s program should meet the following requirements:

  • A Bachelor’s degree


  • IELTS score of 6.0 with a minimum score of 5.0 for all components. If your overall IELTS score is below 6.0 but you would nevertheless like to enrol in the Master’s program, you can improve your knowledge and skills by signing up for NHL Stenden's pre-master's course

Tuition fees

Tuition fees for the Masters in International Service Management at NHL Stenden University in the Netherlands are:

  • Single Degree = €11,500
  • Dual Degree = €14,750

Request info

Want to know more about this program, Master in International Hospitality and Service Management? Fill out the following form and include any questions you have. This information will be sent directly to the school, and a representative will respond to your enquiry.



What makes Stenden University so special? It all starts with you. Watch this video to learn about the international programs at Stenden University of Applied Sciences.

About school

Stenden University

NHL Stenden offers a wide range of English-taught Associate, Bachelor and Master Programmes. These programmes are offered in the fields of Business and Management, Creative Business and IT and Social Work and Education. NHL Stenden University prides itself on the...

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Contact info

NHL Stenden University of Applied Sciences

Rengerslaan 8
8917 DD Leeuwarden
The Netherlands

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