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Associate in Information Technology – Computer Support Specialist

Gateway Technical College
Program overview
Full time
Associate's degree
Scholarships available
Start dates




Program description

Associate in Information Technology – Computer Support Specialist

If you love technology and helping others, consider Gateway’s IT – Computer Support Specialist associate degree to prepare for a career in IT. Gain critical hardware and software knowledge hands-on, plus build the communication and critical thinking skills you need to assist clients with troubleshooting technology issues. Get advanced training with operating systems, networking, security and recovery to access a web of advanced IT careers.

The IT – Computer Support Specialist program has been designed to prepare students for a career in Information Technology, providing end-user service and support in a variety of environments, including small business, not-for-profit and enterprise-sized corporations. Topics include the architecture, use, installation, and upgrading of hardware and software, operating systems, networking, and communications as well as data security and recovery. Students will evaluate user hardware and software needs, function as a liaison between their firm and outside contractors or vendors, research emerging technologies, and provide user training for both hardware and software.

This program is also available on a part-time basis.

Admission requirements

Students must meet one of the following: minimum high school GPA of 2.6, minimum college GPA of 2.0, or complete valid reading, writing, and math placement assessments.

For more information about admission and graduation requirements, please visit the college website.

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Program content

  • CSS Program Orientation
  • English Composition 1
  • IOT: Connecting Devices
  • IT Essentials
  • IT in Business
  • System Software Support
  • Hardware & Software Support
  • Help Service Desk, Intro
  • IT Scripting
  • Math Requirement
  • Technical Reporting
  • Advanced Help Service Desk
  • Data Security & Recovery Support
  • Economics Requirement
  • IT Apps Server & Support
  • Social Science Requirement
  • Computer Support Specialist Electives
  • CSS Skills Implementation & Career Prep
  • Emerging Technologies & Applications
  • IT Project Management
  • Psychology, Introduction to

Suggested Electives

  • Oral/Interpersonal Communication
  • IT-Computer Support Specialist Internship
  • BIZ Internship
  • Speech

Tuition fees

The cost per semester is $2,700.

Scholarships & funding

For more information about scholarships, please visit the college website.


Learning Outcomes

Graduates will be able to:

  1. Manage information technology hardware.
  2. Manage software.
  3. Support computer networks.
  4. Provide end user support.
  5. Solve information technology problems.
  6. Demonstrate customer service skills as an IT professional.
  7. Coordinate technology projects.

Career opportunities

  • Computer Support Specialist
  • Help Desk Tier 2
  • Computer User Support Specialist

Request info

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About this institute

Gateway Technical College

Gateway Technical College

Gateway Technical College began in 1911 as America’s first publicly funded technical college, preparing students to achieve their academic and professional goals. Our hands-on training in over 70 programs of study prepares 21,000 students annually to enter new careers or...

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Contact info

Gateway Technical College

3520 - 30th Avenue
WI 53144 Kenosha
United States of America

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