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Digital Service Design (Taught)

Brunel University London
1 year
Master's degree
On campus
Contact school for start dates

Program description

Digital service design is the art of building customer experiences with a strong digital element. This multidisciplinary course has been designed in collaboration with Wilson Fletcher, a leading digital design studio, to mirror current professional practices.
You’ll explore areas of design and rapid prototyping, innovation methodologies, interview and workshop facilitation, journey mapping, customer research methodologies, project management and how to develop actionable recommendations.
The course will help you develop extensive knowledge of design theory and practice, equipping you for employment in the digital sector.

Our visiting lecturers will enrich your learning experience. We also encourage you to work with a range of companies which will help form a network of industry contacts – this will be invaluable for your future career.

You’ll be taught through lectures, seminars, lab sessions, talks and workshops. We also arrange guest lectures from industry experts. The modules are assessed by examinations and assignments, and you’ll also conduct a major project.

Our graduates are equipped to work in leading digital design agencies and consultancies as well as innovative blue-chip companies that have design departments in areas like digital project management, digital design, service design, information architecture, copywriting, strategy and UX architecture.
Fields you might go into include app development, digital product design and management, information architecture, interaction design, research and user experience design.

About this institute

Brunel University London

Brunel University London is an international university dedicated to education and research, relevant to the global economy, industry and society. We attract academicsfrom around the world to teach our courses and lead our research programmes. From them, you’ll discover new ways of thinking and...

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