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22 Customer Relations Preparatory Programs in USA

Alison Free Online Learning
Diploma in Customer Service
- Online USA
Diploma
Full time, Part time
6 hours
Distance Learning
English
This free online diploma course teaches you how to provide excellent customer service when dealing with the public. This course explores the customer service skills fundamental to any successful business venture. You need to master communicating and collaborating effectively with your customers to turn one-time visitors into life-long patrons.

Alison Free Online Learning
Course in Customer Care Skills and Telephone Etiquette
- Online USA
Course
Full time, Part time
3 hours
Distance Learning
English
‘Customer service’ describes the guidance a business gives its customers. This course explains how to provide great customer care service over the phone. We outline ‘defusing’ techniques and customer management practices to help you build a good rapport with clients over the phone. Why should you provide great customer service? What is true customer loyalty? This customer care course answers such questions and improves your communication skills.
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Alison Free Online Learning
Course in Customer Service Skills
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Become an expert in customer service and polish your professional communication skills in this free online course.

Alison Free Online Learning
Course in Developing Quality Customer Service Skills
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
A Free Online Course On Developing Quality Customer Service Skills - With Certificate.

Alison Free Online Learning
Course in Know Your Customer and Customer Due Diligence Training
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Discover how to verify the authenticity of customers' identities and prevent fraudulent acts in this free online course.

Alison Free Online Learning
Course in Working as a Virtual Assistant
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Learn how to provide remote support as a virtual assistant in this free online course that covers a range of careers.


Stone Child College
Hospitality/Customer Relations
- Box Elder, USA
Certificate
On-Campus
English
The Hospitality/Customer Relations program will prepare students to work in for-profit and non-profit organizations. Basic customer relations, casino operations, and hospitality will prepare the student to become proficient in working with the general public in both tribal and non-tribal settings.


Brighton College
Customer Support Representative Certificate
- USA Online, USA
Certificate
Full time, Part time
Distance Learning
English
Customer Support Representatives are essential in every area of the business industry — businesses simply cannot run efficiently without skilled customer support representatives. With your certificate through distance learning with Brighton College, you will be prepared for a career as a Customer Support Representative — all from the comfort of your own home!


FutureLearn
Customer Experience Design for Customer Success Course - Salesforce
- Online USA
Course
Part time
12 weeks
Distance Learning
English
Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.


Chicago Institute Of Business
Customer Service Certificate
- Online USA
Certificate
On-Campus
English
Every industry and every organisation must find ways to turn “dissatisfied customers” into advocates and referrals. The Chicago Institute of Business Online Customer Service Certificate Program equips you with the tools, techniques and approaches required to design and implement strategies that significantly improve the delivery of service.


Weymouth College
Customer Service Specialist – Level 3
- Weymouth, USA
Course
On-Campus
English
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.


Irvine Valley College
Certificate in Activity Based Costing Calculating Customer Profitability
- Irvine, USA
Certificate
English
Activity Based Costing Calculating Customer Profitability this course will teach students a method used to quantify the profitability of individual business customers using a model based on activity-based costing concepts and which uses financial information and other key data on each customer.


Weymouth College
Customer Service Practitioner – Level 2
- Weymouth, USA
Course
On-Campus
English
This apprenticeship is ideal for those who have some basic understanding of customer services and who may already be working in a customer focused environment, seeking to further their professional qualification.


The Continents States University
Leading in Customer Service Professional Development Course
- Online
Course
Full time
4 weeks
Distance Learning
English
Focus on leadership strategies for delivering exceptional customer service. This course prepares students to lead customer service teams effectively.


VCampus Global
Certificate Program - Airport Management & Customer Service
- Los Angeles, USA
- Al Jazirah Al Hamra, United Arab Emirates
- + 1 more
Certificate
Full time, Part time
Distance Learning
Certificate in Airport Management and Customer Care is an ideal program for students to make a career in the aviation industry. This course familiarizes you with the basic protocols of airport management and
Popular Business Programs Customer Relations degree types
Popular study format
Learn more about Customer Relations Preparatory programs in USA
Customer Relations degree programs at the Preparatory level in the USA focus on equipping students with essential skills for effectively managing client interactions and satisfaction. This field provides a strong foundation for various career paths in marketing, sales, and customer service, emphasizing practical applications in real-world settings.
Through courses in communication strategies, conflict resolution, and customer experience management, students strengthen adaptability and develop competencies crucial for success in customer-facing roles. Engaging in experiential learning, such as role-playing scenarios and case studies, enhances your understanding of consumer behavior and service excellence. The environment encourages independence and curiosity as students navigate the dynamics of client relations.
Graduates of these programs are prepared for versatile career opportunities, including customer service management, client relations coordination, and sales support roles. The hands-on approach in USA's education system fosters an understanding of industry practices and prepares you for a seamless transition into the workforce, where your skills will be valued across various sectors.