University College of Southeast Norway
Quality Management
- Drammen, Norway
- Porsgrunn, Norway
Course
DURATION
LANGUAGES
English
PACE
APPLICATION DEADLINE
EARLIEST START DATE
STUDY FORMAT
On-Campus
Key Summary
Quality is compliance with Requirements, requirements is expressions of needs. Hence, as Quality is compliance with needs, quality is not a separate profession but rather the fabric in any operation (business, service). The course covers the Quality Culture, the “Triple A” that explain thinking and methods for Assessment of risks, Amendment of non-conformance and knowledge management and finally Avoidance one do right now to avoid quality escapes. The course will also focus on prevention and building trust versus appraisals. Also Quality Management of new technologies like robots, big data and 3D printing will be discussed.
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