Learn how to perform the duties of a receptionist effectively in this free online office administration training course.

An essential element in our rapidly changing world is the ability to effective manage your time. This course will equip you with useful tools and techniques to increase your productivity and efficiently manage your time. This course will also develop your knowledge and skills require to successfully plan, arrange and deliver meeting and events for your organization.

The role of medical receptionists extends beyond answering phone calls and shapes the overall patient experience. This course equips you with the knowledge and skills required to excel as an efficient medical receptionist. We explain how to perform administrative tasks and provide communication skills to help you put anxious patients at ease. We also explore medical terminology for diseases and treatments and show you how to identify emergencies.

Learning how to craft an excellent presentation is an important skill when working at the executive level of an organization. This course will provide you with the core tools needed to prepare and present good presentations. Despite the proliferation of the Internet and online communications, written communications remains the bedrock off all organizations.

To successfully operate among C-Suite Executives an understanding of strategy is essential. This course is designed to give PAs and executive secretaries that edge to communicate confidently among the C-Level. It will also build the leadership abilities needed by PAs and senior secretaries who handle executive communications, meetings and lead a team. This course will help you to master your own emotions in all situations and create balance between head and heart when making decisions and dealing with people. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

The Computer Applications and Office Management Department (COMP) is in business–the technology education business. We live in a culture governed by the demands of digital life. This digital life blurs and transforms old boundaries between work and home, public and private. It requires ever-increasing levels of technology literacy and competency. Computer software tools and devices constantly evolve and expand, as well as the skills needed to use them.

A full-time placement rate of 90% for all of Quebec. Our programs are designed to meet the needs of the labour market. Contact us for the latest placement rates for our programs.