Across the globe, public servants need to be more forward-thinking and tech-savvy than ever. Complete with contemporary topics and the latest thinking from around the world, our 8-week, 100% online short courses – or Postgraduate Microcredentials – will help you to progress in this dynamic and evolving field. Covering topics such as leadership, governance and performance management, each postgraduate microcredential is designed to help hone your skills in a particular area of public services. Not only are they a quicker way to boost your CV, but they also teach you the skills you need to support your career objectives and continuing professional development (CPD) – without the commitment of long-term study. At the end of your 8-week course, you will receive an official University of Birmingham Postgraduate Microcredential certificate worth 10 credits, and a transcript highlighting your new credential to both current and prospective employers.

By attending this course, you will explore the role that is required of end-to-end service managers in a public authority. You will: understand how public services contribute to broader community objectives of Improving Public Health and Well-Being, be able to successfully lead the whole service and deliver its outcomes, be able to ensure the workforce is making an effective contribution to service delivery.

This qualification forms part of the ICB Office Administration Programme. It covers various functions of the secretary and receptionist, including telephone, mail, correspondence, records and security competencies.

Do you want to 'dress better' in relation to the special skills a job in the public sector requires? Then this course is for you. We offer an exciting course in modern public administration! Learn how you can strengthen your professional toolbox and become a more effective and citizen-oriented mediator in the public sector. Join our course, which covers a range of essential topics essential to navigating the complex public world. Get a unique opportunity to expand your knowledge and improve your skills

This program prepares students for a position related to management in a company or organization, regardless of their activity sector.