16 Degrees in Customer Relations in United Kingdom for 2024
- London, United Kingdom
Full time
1 week
On-Campus
English
This CRM training course is designed to provide you with a comprehensive set of skills and knowledge to get the most out of your CRM system. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
- UK Online, United Kingdom
Full time, Part time
18 months
Distance Learning
English
London School of Business and Finance, in partnership with the International Telematic University UNINETTUNO, is proud to offer their internationally recognised online Global MBA programme to the most ambitious students around the world. You will attain premier leadership and management skills through a selection of 11 specialisations, giving you the opportunity to tailor your course to suit your professional goals.
- Solihull, United Kingdom
English
Good customer service is key to the success of any business or organisation. As a Customer Service practitioner apprentice, you’ll ensure customers are dealt with in a positive, reliable and pleasant way, whether it’s through offering advice, answering questions or dealing with complaints.
- Oxford, United Kingdom
- UK Online, United Kingdom
Distance Learning
English
This course aims to develop the knowledge, skills and behaviours of those engaged in the customer service interface by putting customers at the core and using customer service concepts and methods as actionable strategies for improving organisational and practitioner delivery in context to achieve service excellence. It also provides a blueprint for effective personal development into the role of a customer service manager.
- UK Online, United Kingdom
Full time, Part time
4 days
Distance Learning
English
The Customer Service Skills course is a training course for customer support and services employees to help them develop an effective and efficient mechanism of solving customer’s issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques, and stress management.
- UK Online, United Kingdom
Full time, Part time
4 days
Distance Learning
English
The Sales and Customer Relationship Management course is a training course for sales and servicing representatives to help them prepare their sales targets, understand customer profiling and market segmentation and to improve their success in closing a sale. The course is focused on the skills needed to achieve these objectives in addition to focusing on the Customer Service relationship for organic growth opportunities.
- Widnes, United Kingdom
Full time, Part time
Distance Learning
English
This qualification enables learners to develop existing skills and gain knowledge of key areas for efficient customer service, such as communicating with customers and handling customer information.
- Online United Kingdom
English
The NCFE Level 3 Certificate in Principles of Customer Service (RQF qualification code: 601/7073/6) is designed to provide you with the knowledge you need to enable you to work in a customer focused industry. Excellent customer service is critical to the ongoing success of any company and it is vital for all staff to have an excellent understanding of the principles of customer service.
Certificate in Understanding Excellence in Customer Service for Hospitality
Stoke on Trent College
Featured
- Online United Kingdom
On-Campus
Unit 01 Principles of customer service in the hospitality sector In this unit, learners will look at different customer types and their expectations. They’ll also cover how to communicate effectively, how to deal with complaints and feedback, and policies and procedures to support consistent customer service.
- London, United Kingdom
Full time
1 hour
Distance Learning
English
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met.
- Online
Full time, Part time
4 hours
Distance Learning
English
A Free Online Course On Customer Service And Its Vitality To A Business’s Success.
- Online
Full time, Part time
6 hours
Distance Learning
English
This free online diploma course teaches you how to provide excellent customer service when dealing with the public.
- Online
Full time, Part time
1 hour
Distance Learning
English
Become an expert in customer service and polish your professional communication skills in this free online course.
Retail Management: Customer Interactions (Free Online Course With Certificate)
Alison Free Online Learning
Featured
- Online
Full time, Part time
1 hour
Distance Learning
English
In this course on customer interactions in retail marketing, learn the best way to communicate with your customers.
- Birmingham, United Kingdom
On-Campus
English
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.