26 Distance Learning Degrees in Customer Relations 2024
- France Online, France
Full time, Part time
2 years
Distance Learning
French
The remote BTS NRC or BTS NDRC aims to train salespeople and sales managers. You will thus be trained in the management of the customer relationship in a global way but also in prospecting techniques with a view to increasing the turnover of your company. In direct contact with customers as well as on digital channels, the salesperson forges a close and lasting relationship with their customers by implementing tailored solutions that fully meet their needs. Focused on customer relations, the BTS Negotiation and Digitization of Customer Relations will allow you to be efficient in negotiation and sales in direct contact with the customer, in particular for canvassing.
- Online
Part time
12 months
Distance Learning
Spanish
Inesdi's Master in Customer Experience will equip you with the necessary skills to lead strategic decisions aimed at maximizing the customer relationship and satisfaction model, learning how to anticipate their needs and desires, in the current high uncertainty and competitive landscape, generating and implementing changes in organizations, so that they obtain a competitive advantage by placing the consumer at the center of their strategy.
Master in Digital Marketing and Customer Experience (CX)
EUDE, Escuela Europea de Dirección De Empresas
Featured
- Madrid, Spain
Full time
9 months
Distance Learning
Spanish
With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how all these skills can enhance your profile in a market that demands hybrid professionals, combining their knowledge business but also with a solid technical foundation.
- UK Online, United Kingdom
Full time, Part time
18 months
Distance Learning
English
London School of Business and Finance, in partnership with the International Telematic University UNINETTUNO, is proud to offer their internationally recognised online Global MBA programme to the most ambitious students around the world. You will attain premier leadership and management skills through a selection of 11 specialisations, giving you the opportunity to tailor your course to suit your professional goals.
Full time, Part time
Distance Learning
English
Customer Support Representatives are essential in every area of the business industry — businesses simply cannot run efficiently without skilled customer support representatives. With your certificate through distance learning with Brighton College, you will be prepared for a career as a Customer Support Representative — all from the comfort of your own home!
Part time
12 weeks
Distance Learning
English
Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.
- Oxford, United Kingdom
- UK Online, United Kingdom
Distance Learning
English
This course aims to develop the knowledge, skills and behaviours of those engaged in the customer service interface by putting customers at the core and using customer service concepts and methods as actionable strategies for improving organisational and practitioner delivery in context to achieve service excellence. It also provides a blueprint for effective personal development into the role of a customer service manager.
- UK Online, United Kingdom
Full time, Part time
4 days
Distance Learning
English
The Customer Service Skills course is a training course for customer support and services employees to help them develop an effective and efficient mechanism of solving customer’s issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques, and stress management.
- UK Online, United Kingdom
Full time, Part time
4 days
Distance Learning
English
The Sales and Customer Relationship Management course is a training course for sales and servicing representatives to help them prepare their sales targets, understand customer profiling and market segmentation and to improve their success in closing a sale. The course is focused on the skills needed to achieve these objectives in addition to focusing on the Customer Service relationship for organic growth opportunities.
- East Lansing, USA
Distance Learning
English
The Master of Science in Customer Experience Management is a 30-credit program covering a broad spectrum of skills that help graduates develop the acumen necessary to lead the customer experience management function within any organization. Whether your background lies in CX, UX, CS or PX, you know that today’s customer experience management leaders must not only possess the technical skills to deliver on the expectations of customers across multiple channels but also the acumen to engage both leadership and employees in a concerted effort to do so.
- Widnes, United Kingdom
Full time, Part time
Distance Learning
English
This qualification enables learners to develop existing skills and gain knowledge of key areas for efficient customer service, such as communicating with customers and handling customer information.
Featured
- London, Canada
Full time, Part time
1 year
Distance Learning, On-Campus
English
Our fast-paced digital economy has created a demand for a technically skilled and resourceful business workforce. The future is digital and this skill set is critical since marketing and sales success depends more and more on digital strategies to attract new customers while retaining and strengthening relationships with current customers. If you’re ready to enhance your sales and marketing career with Customer Relationship Management (CRM) and Customer Experience (CX) strategies, this one-year graduate certificate is for you.
- London, United Kingdom
Full time
1 hour
Distance Learning
English
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met.
- Online
Full time, Part time
4 hours
Distance Learning
English
A Free Online Course On Customer Service And Its Vitality To A Business’s Success.
- Gold Coast, Australia
Distance Learning
English
This qualification reflects the role of individuals with excellent communication and interpersonal skills who undertake complex customer interactions, often as team leader and with significant authority to delegate.