Bachelor of Hospitality, Tourism & Experience Management
HAAGA-HELIA University of Applied Sciences
Key Information
Campus location
Helsinki, Finland
Languages
English
Study format
On-Campus
Duration
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Pace
Full time
Tuition fees
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Application deadline
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Earliest start date
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Scholarships
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Introduction
Bachelor of Hospitality Management, Hospitality, Tourism and Experience Management
The degree programme in Hospitality, Tourism, and Experience Management provides students multiple competencies. Students can choose one of the two main streams:
- Hospitality Experience Management(Accommodation Management and Food andBeverage Management)
- Tourism Experience Management(Competitive Tourism Destinations or Developing Transportation, Travel Agency and Event Management Business)
Within the Hospitality Experience Management stream, five student places are reserved for a new field of expertise: the Hospitality Innovation and Imagineering (in partnership with NHTV Breda University of Applied Sciences in the Netherlands).
Studies improve students'skills in project management, team working, and presentation. With a Bachelor of Hospitality Management degree, one is an expert in the service sector.
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Admissions
Scholarships and Funding
Curriculum
Hospitality and Tourism Experience Economy
- Experience Economy in Hospitality and Tourism
- Creating Transformative Experiences
- Managing Experiences
- Guest Experience Management
Hospitality Experience Management
- Accommodation and Food & Beverage Environment
Accommodation Stream
- Developing Hospitality Processes
- Managing Dynamic Hospitality Business
Tourism Experience Management
- Global and Local Perspectives of Travel and Tourism
- New Travel and Tourism Business Operations: Transportation, Travel Agency and Event Management Business
- Crafting Travel and Tourism Experience Products
- Strategic Alliances at the Destination Level
- Strategic Management of Travel and Tourism Business Operations: Transportation, Travel Agency and Event Management Business
- Amadeus GDS and Basics of Air Traffic
- The Booming Market Asia
Personal Development
- Personal Development: Planning
- Personal Development: Aspiration
- Personal Development: Career
Leadership and Management
- Understanding Human Behaviour in Hospitality
- Leading Teams
- Leading Virtual Teams
- Managing Service Interaction
- Strategic Management and Human Resource Management in Hotel, Restaurant and Tourism Business
Marketing, Services and Sales
- Marketing and Personal Selling
- Digital Marketing
- Experience Marketing
Managerial Accounting
- Financial Accounting
- Operational Budgeting
- Pricing and Revenue Management
- Capital Budgeting and Investment Planning
Entrepreneurship and Innovation
- From Ideation to Feasible Business
Communication and Languages
- Personal Communication Skills
- English for Business Situations
- Kirjallinen viestintä
- Puheviestintä
- Svenska i hotell-, restaurang- och turismbranschen
- Finnish for Foreigners 1
- Finnish for Foreigners 2
- Finnish for Hospitality and Tourism Industry
- Finnish for Hospitality and Tourism Industry
- Finnish for working purposes 1
- Finnish for working purposes 2
- Träna svenska 2
Supporting modules
- Research and Innovation Methods
- Hospitality and Tourism Certifications (2020)
- Hospitality Law
- Basics of Mathematics & Excel
- Basic presentation Skills & tools
Projects
- Operational Project
- Supervisory Project
- Managerial Project
- Tourism Destination Project 1
- Tourism Destination Project 3
- Travel Business Project 1
- Travel Business Project 3
Work Placements
- Work Placement 1
- Work Placement 2
Thesis
Hospitality and Tourism Passports
Licensed premise responsible manager status
Program Outcome
210 ECTS
Degree: Bachelor of Business Administration (BBA)
Key Learning Outcomes of the Degree Programme
The student will develop a solid understanding of customer-oriented and profitable operation within the various sectors of hospitality, tourism and experience management. The student learns how to put skills into practical use to boost business within Hospitality Business,Tourism and other Business Management areas. The studies will provide the student with an extensive professional outlook and logical skills.
The programme offers students with grounds for supervisory and managerial responsibilities. Hospitality and Tourism businesses are in the vibrant sector, and have been identified as the economies of the future. The dynamic nature of these sectors and their daily evolution, contribute for existing and new businesses to present employment and career opportunities for qualified graduates.
Graduates are expected to be change-makers (aka ‘champion’ of change), and either work for private or public creative organizations in junior and middle management positions or start their own business. Every day hundreds of businesses go looking for a 'champion' - someone who has the competencies and confidence to make things happen. When you graduate, you are expected to be one of those champions.
Graduates of this programme are expected to find employment and develop a career in management positions, as entrepreneurs, specialists, or in sales in the following job markets: hotels, restaurants, destinations, resorts, attractions, events, festivals, sports, entertainment, media, cruise lines, casinos, airports, spas, wellness, charities, retail, fairs and alike.
Program Tuition Fee
Career Opportunities
Many Hospitality Experience Management specialization graduates go on to run independent businesses, while others score management positions in restaurants, hotels, motels, resorts, spas, or any other residential or food service businesses. Graduates of Tourism Experience Management specialization find managerial positions in events, fairs, airlines, cruise ships and other tour and travel companies.