Every day we are active users of different kinds of services from the very second we wake up to the second we fall asleep: when we go to the office, to school, to the supermarket, or even to a hospital. Very often, we have to face the fact that these services have not been designed keeping in mind the user: you! Service Design is an established and successful innovation methodology that helps generate exciting and meaningful experiences for people, like you.

Explore the nature and aesthetics of interaction design. Practice creativity in a hands-on studio environment. This five-day workshop focuses on interaction design foundations, history, critique, aesthetics, and contemporary issues in a studio environment. It provides a great intro to new practitioners as well as an in-depth exploration of interaction design foundations for experienced designers.

Storytelling is an extremely important skill for designers and researchers to master. This workshop will teach key storytelling strategies and techniques used in a variety of media, including fiction, non-fiction, film, art, and design; and show how to apply them to interaction design through a series of discussions and exercises.

We live in uncertain times. The favorable climate that humanity has known is rapidly changing, with far-reaching implications for human behavior and health. It’s increasingly critical to build preparedness for direct – and indirect – climate impacts and to welcome uncertainty into the design process. How do we explore and imagine possible pathways to increase our resilience and capacity to adapt? This workshop will explore these questions and help build an understanding of the trajectories, impacts, and influences of climate change.

Learn the process and methods to uncover people’s needs, opinions, and behaviors, and apply them to drive the development of successful products and services. People-centered research provides the hands-on skills to help you understand people’s opinions, behaviors, expectations, and goals for using a product or service, and how to apply these skills with empathy, honesty, and pragmatism.