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Advanced Diploma in Hospitality and Tourism Management

Toronto School of Management
Program overview
2 years
Full time
Diploma / certificate
Scholarships available
19,000 CAD
Start dates
19,000 CAD
02 November 2020

19,000 CAD
04 January 2021

19,000 CAD
01 March 2021

19,000 CAD
03 May 2021

Program description

Advanced Diploma in Hospitality and Tourism Management

This two-year advanced diploma focuses on the latest developments in the hospitality and tourism sector. Acquire recognized leadership skills and competencies to effectively manage a team and operations while understanding organizational behavior in the tourism and hospitality industry.

From operational strategies and marketing prowess to how to navigate performance and control systems, learn to lead with service excellence in Canada and beyond. Stay on top of the most up-to-date developments in the hospitality industry while learning industry-recognized tools such as the Oracle Property Management system.

Enjoy 5% early bird discount if you pay your tuition fees in full. Start online, finish on campus.

Admission requirements

  • Ontario Secondary School Diploma or Equivalent * or Mature student **
  • Age 18 or older
  • IELTS of 5.5 or equivalent for Non-native English speakers
  • *A transcript, diploma or certificate from another country are considered equivalent to an Ontario high school diploma if assessed at an Ontario OSSD level by a recognized assessment service.

See the pre-approved recognized assessment services below:

  • World Education Services
  • University of Toronto, School of Continuing Studies, Comparative Education Service
  • International Credential Assessment Service of Canada
  • ** Mature students must be at least 18 years of age and pass a Wonderlic Scholastic Level Exam.

For more information about admission requirements, please visit the institute website.

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Program content

The modules are:

  1. Hospitality Career Readiness
  2. Introduction to Hospitality and Tourism
  3. Front Office Operations
  4. Food and Beverage Operations
  5. Food Sanitation, Safety and Health
  6. Hospitality Accounting
  7. Customer Service
  8. Organizational Behavior in Hospitality Industry
  9. Facilities and Operations Management
  10. Food and Beverage Management
  11. Human Resource Management
  12. Meetings, Incentives, Conferences and Events
  13. Marketing in Hospitality and Tourism
  14. Trends & Issues in Hospitality and Tourism Industry
  15. Resort Management
  16. Niche and Specialty Tourism

Tuition fees

  • Course fee is: $19,000 CAD
  • International students: $11,500 CAD (Fees after scholarship*)
  • Domestic students: $6,080 CAD (Fees after scholarship*)

Scholarships & funding

For more information about scholarship, please check the institute website.


Program Outcomes

  • Gain the skills required by this sector including efficient management techniques
  • Learn about the impact of excellent customer service
  • Understand the vital role managers play in this sector

The program focuses on the latest developments in the field, helping you to:

  • Develop professional hospitality management competencies and learn the principles behind important management concepts, such as operational strategies, performance and control systems, and effective marketing approaches
  • Achieve good customer service through successful leadership and team work, as well as understanding the difference between individual, interpersonal, and collective organizational behaviour
  • Appreciate and understand the role of the manager within the hospitality and tourism industry

Career opportunities

You can expect to work in a range of industry roles, including:

  • Front Desk Manager
  • Guest Service Manager
  • Restaurant Manager
  • Food Service Manager
  • Travel Manager
  • Travel Information Manager
  • Visitor Information Manager
  • Catering Manager
  • Event and Meeting Manager
  • Sales Manager
  • Corporate Travel Manager

Request info

Want to know more about this program, Advanced Diploma in Hospitality and Tourism Management? Fill out the following form and include any questions you have. This information will be sent directly to the school, and a representative will respond to your enquiry.

About this institute

Toronto School of Management logo

Toronto School of Management

Toronto School of Management (TSoM) is an innovative college offering a range of industry-relevant programs, designed to ensure our students meet the demands of today’s ever-changing job market. We strive to develop and inspire the next generation of leaders. Our...

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Average rating 5

Based on 1 reviews

Ellaine Erika Dela Cruz
I am currently taking the program of Advanced Hospitality and Tourism Management with TSoM and would say that I am enjoying and learning a lot. I did not expect that studying again would be this so much fun. Not only we are conducting lectures inside the classroom, but also we have related learning experiences like educational trips, hotel tours...
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Contact info

Toronto School of Management

22 College Street
Suite 300
M5G 1K2 Toronto Ontario

Request information

Want to know more about Advanced Diploma in Hospitality and Tourism Management? Fill out the following form and we'll pass your details on to a representative from the school, who will respond to your enquiry.

Program rating
Based on 1 reviews

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