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Hospitality - Hotel & Restaurant

St. Clair College of Applied Arts & Technology
Program overview
2 years
Full time
Diploma / certificate
Scholarships available
English
Start dates
Windsor (Ontario, Canada)
September 2022

Windsor (Ontario, Canada)
January 2023

Windsor (Ontario, Canada)
May 2023

Windsor (Ontario, Canada)
September 2023

About this program

Hospitality - Hotel & Restaurant

This program will prepare graduates for leadership positions in the growing hospitality industry in venues that include hotels, resorts, restaurants, bars, catering and conference centres, and in additional industries such as sporting arenas, recreational facilities, and independent and assisted living facilities. The hospitality student will develop and practice the skills for success in lodging operations, food and beverage operations, and the growth areas of recreational foodservice and wineries. These transferrable skills include guest relations, marketing, financial management, human resources, and event planning.

Admission requirements

OSSD with the majority of courses at the College (C), University (U), University/College (M) or Open (O) level qualify for admission to this program.

Other regions (English proficiency test required)

  • High school diploma/graduation certificate and transcript or equivalent in original language and English translation.
  • English proficiency requirement:
    • TOEFL iBT 78 with no band lower than 20, or PBT score of 550, or CBT score of 213 / IELTS 6.0 with no band lower than 5.5, Duolingo score of 100.

For more information about admission requirements, please visit the college website


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Program content

Semester 1

  • Intro to accommodations I
  • Communications for hospitality
  • Communications and customer service skills development
  • Certifications
  • Hospitality career development and preparation
  • Intro to food & beverage I
  • Introduction to cost control

Semester 2

  • Hospitality finance
  • Bartending
  • Accommodations operations II
  • Resorts & leisure travel
  • Cuisine and culture
  • Dining room service

Semester 3

  • Rooms division management
  • Technology in hotel MGMT & reservations
  • Physical plant and facilities design and maintenance
  • Hospitality marketing
  • Catering internship
  • Food commodities and menu design
  • Effective leadership strategies for hospitality management

Semester 4

  • Hospitality business proposal and presentation
  • Rooms division - revenue management
  • Restaurant management
  • Human resource management
  • Non traditional hospitality operations
  • Legal requirements in hospitality

Scholarships & funding

For more information about scholarships, please visit the institute website

Tuition

  • Total Tuition Fee for Domestic Students: $4,969.62
  • Total Tuition Fee for International Students: $18,647.76

Qualification

The graduate has reliably demonstrated the ability to:

  1. Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
  2. deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
  3. Use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences.
  4. Apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
  5. Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations.
  6. Use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations.
  7. Keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
  8. Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment.
  9. Respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.

Career paths

Ontario’s hospitality industry is expanding and so are job opportunities in the accommodations and food service sectors. Areas such as: front desk, housekeeping, catering, bartending, restaurant/resort/club services, sales and marketing, guest services, convention/conference services, and hotel restaurant management are just some of the opportunities that await our graduates. Our students enjoy an almost 100 percent hire success rate upon graduation. Student work and earn programs are available through recruitment visits by Fairmont Resorts & Hotels, through the Disney College Program, and internally by the St. Clair College Centre for the Arts.

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About this institute

St. Clair College of Applied Arts & Technology

St. Clair College is the place to start your journey in pursuit of your career and lifelong learning. It's where you will learn new things, expand your mind, create lasting friendships, experience college life, and most importantly, get the skills...


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Contact info

St. Clair College of Applied Arts & Technology

St. Clair College of Applied Arts & Technology
2000 Talbot Rd West
N9A 6S4 Windsor
Canada

 Show phone number
www.stclaircollege.ca

Message the school

Want to know more about Hospitality - Hotel & Restaurant? Fill out the following form and we'll pass your details on to a representative from the school, who will respond to your enquiry.

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