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New Zealand Certificate in Travel (Level 4)

1 hour
Diploma / certificate
Contact school for start dates

Program description

This programme follows on from the New Zealand Certificate in Tourism (Level 3) and is the second of two qualifications which should be studied consecutively over 12 months. On this programme you will learn how to put into practice the skills and knowledge acquired on the level 3 certificate. You will develop your communications and customer service skills, and explore industry marketing strategies. Where possible you will be placed into a travel, tourism or hospitality workplace for work experience.

The Travel and Tourism Programme at NorthTec offers two qualifications in 12 months:

After 6 months of study: New Zealand Certificate in Tourism (Level 3) – awarded by International Travel College (ITC)

After 12 months of study: New Zealand Certificate in Travel (Level 4) (NorthTec qualification)

What you will learn

You will learn about:

International Air Travel

Computer Reservation Systems

Online Fares and Ticketing Systems

Coaches and Overland Tours

Cruise Ships (includes Cruise Ship Diploma)

Travel Industry Legislation.

Additionally, students study advanced selling techniques with an industry focus and build a grounding in the cruise ship industry, providing them with up-to-date product knowledge about this fast growing and exciting segment of the inbound tourist market.

Graduates of this qualification will be able to:

Deliver customer service, product advice, and sales in a travel industry context, applying accurate communication, literacy, numeracy and problem solving skills, to grow and maintain customer relationships.

Apply workplace practices required of the travel industry including: self-management, teamwork, and compliance with relevant Acts and legislation.

Apply detailed knowledge of specific travel regions, and a broad operational knowledge of world geography in terms of characteristics relevant to customer’s needs.

Identify and utilise travel business operational systems and processes that enable the delivery of a quality customer experience and contribute to overall business effectiveness.

Admission requirements

All applicants must:

be at least 16 years old at the time the programme commences

be able to read, write, and communicate in English at a basic level

be physically able to complete the programme specific outcomes

IELTS test: General or Academic score of 5.5 with no band score lower than 5; TOEFL Paper-based test (pBT): Score of 530 (with an essay score of 4.5 TWE); TOEFL Internet-based test (iBT): Score of 46 (with a writing score of 20); Cambridge English Examinations: FCE or FCE for schools with a score of 162. No less than 154 in each skill; NZCEL: Level 3 with an endorsement of General, Workplace, or Academic; Pearson Test of English (Academic): PToE (Academic) score of 42; City & Guilds IESOL: B2 Communicator with a score of 42.

Does this course require proof of English proficiency?

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About this institute


NorthTec is the only Northland-based Tertiary Education Institute (TEI) that provides programmes ranging from foundation, certificate, diploma and degree levels Working closely with local and national industries, NorthTec provides practical, quality training that meets Northland’s needs. NorthTec has campuses and learning centres...

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