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Cross Cultural Communication and Negotiation

ISCTE-University Institute of Lisbon
Lisbon
English
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1,150 EUR excl. VAT

Program description

Cross Cultural Communication and Negotiation

To be successful in the world of globalized business one needs competences. One of these is the ability to communicate effectively in different cultural settings. In addition, cultural differences matters in international negotiations. Developing cross-cultural competences will enable you to upgrade your negotiation skills and leads you to a better international strategies development.

This programme is designed to introduce the participants to the management of cross-cultural differences and leadership in the globalized world by being effective in communication and negotiation.

Program content

Objectives: This programme is designed to introduce the participants to the management of cross-cultural differences and leadership in the globalized world by being effective in communication and negotiation.

Therefore, this programme learning goals are:

  • To understand key influences of culture in human behavior, in the workplace and at the individual relationship level, and also in international setting;
  • To enhance individual intercultural competence to efficiently interact – communicate and negotiate – with people from diverse cultural backgrounds;
  • To develop critical thinking ability and problem-solving skills through experiential classes.

Programme:

1. Cultures and societies

  • Culture and management
  • Cross cultural dimensions
  • Organizational culture and diversity

2. Cross-Cultural communication and negotiation

  • The process of communication
  • Relationships in face-to-face communication
  • Basic concepts and negotiation techniques
  • Negotiating a relationship. Finding common ground in cross-cultural settings.

3. Development of cross cultural competences

  • Cross cultural competences: overview and process
  • Regional culture specificities

Assessment:

The evaluation is based on the following components and respective weights: - Class participation and attendance 40% - Written tests: 60%

Teaching Method:

The class format is interactive, with outdoor activities and role play. Students are expected to come to the class, to prepare and work out the assignments (i.e. case studies) and, in addition, do the required readings. The active participation of students is much appreciated in order to create an exciting class environment. The sharing of own experiences, ideas, knowledge and thoughtful comments is the finest ingredient for an interesting learning experience.

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About this institute

ISCTE-University Institute of Lisbon

ISCTE-University Institute of Lisbon

Founded in 1972, the University Institute of Lisbon (ISCTE-IUL) is one of the most prestigious public universities in Portugal, particularly focused on postgraduate studies and scientific research. It is organized in four schools: ISCTE Business School, School of Sociology and...


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Contact info

ISCTE-University Institute of Lisbon

Avenida das Forças Armadas
1649-026 Lisboa
Portugal

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www.iscte-iul.pt

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Want to know more about Cross Cultural Communication and Negotiation? Fill out the following form and we'll pass your details on to a representative from the school, who will respond to your enquiry.

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