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The London School of Economics and Political Science - Automation: Implementation in Business

6 weeks
Full time/part time
Diploma / certificate

About this program

The London School of Economics and Political Science - Automation: Implementation in Business

Learn to deploy automation technologies for enhanced business productivity and profitability.

Earn an official certificate of professional achievement fromThe London School of Economics and Political Science

The LSE Automation: Implementation in Business online certificate course explores the capabilities and applications of emerging service automation technologies and how to effectively and ethically deploy these technologies within your organisation for optimal business value.

Over the course of six weeks, youll examine Robotic Process Automation (RPA), Cognitive Automation (CA), and Artificial Intelligence (AI), and how these technologies are changing the way businesses are seeking to increase productivity, profitability, and customer satisfaction.

On this course, youll also explore the ethical implications employers face as they prepare for the future of work, and consider how intelligent automation technologies can be applied for social good.

This Automation: Implementation in Business online certificate course is certified by the United Kingdom CPD Certification Service, and may be applicable to individuals who are members of, or are associated with, UK-based professional bodies.

The course has an estimated 60 hours of learning.

Admission requirements

Is this course for you?

This LSE course has been designed for business executives and senior managers who are leading or exploring innovation, market competitiveness, automation and digitalisation, and who need a comprehensive understanding of the business potential of automation. Its relevant to professionals who are already implementing, or wanting to deploy, automation technologies in their organisation. More specifically, managers who are exploring robotic processes will benefit from learning how to implement and sustain RPA in their organisation. Professionals who work in industries that are likely to experience automation will gain comprehensive knowledge of the automation process, as well as practical insight into the opportunities and risks involved.

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Program content

Course curriculum

Prepare your business for automation as you follow your learning path through the weekly modules of this online certificate course.

Orientation module

Welcome to your Online Campus

Module 1

The service automation landscape

Module 2

Managing RPA: Becoming strategic

Module 3

RPA for business: Maintaining momentum

Module 4

Managing cognitive automation: Technologies and challenges

Module 5

Taking action on the promise of AI

Module 6

Service automation and the future of work

Program delivery


  • 6 weeks (excluding orientation)
  • 8-10 hours per week
  • Self-paced learning online


Total Tuition Fee :£2100


About the certificate

  • Study service automation implementation in business and earn an official certificate of competence from the London School of Economics and Political Science.
  • Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with a certificate, youll need to meet the requirements outlined in the course handbook. The handbook will be made available to you as soon as you begin the course.
  • Your certificate will be issued in your legal name and couriered to you at no additional cost, upon successful completion of the course, as per stipulated requirements.

What will set you apart

On completion of this course, youll walk away with:

  • The skills to manage service automation technologies and make informed business decisions based on your knowledge.
  • An understanding of what these technologies involve, how they are developing, and how they can be strategically employed in your organisation.
  • The ability to implement and sustain RPA within your business, and an understanding of the application potential of other automation technologies such as CA and AI.
  • The skills to prepare for automation and ethically navigate its deployment with an understanding of its impact on people and the workplace.

About this institute


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Contact info


Houghton St
WC2A 2AE London
United Kingdom

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