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Office Administration - Health Services

Algonquin College
Program overview
2 years
Full time/part time
Diploma / certificate
Scholarships available

Start dates
September 2023

September 2024

September 2025
Algonquin College

About this program

Office Administration - Health Services

Play a key role in operational success - specialize in health services office administration.

The two-year Office Administration - Health Services Ontario College Diploma prepares you for a rewarding career in a variety of health services office environments.

Develop essential theoretical and applied skills for health services by engaging in extensive learning in a simulated office using an Electronic Medical Records (EMR) system in a variety of specialties. Provide patient services through client file management, office management, billing, patient management, medical transcription and terminology, accounting practices, and document production.

You also have the opportunity to participate in a health services environment work placement allowing you to practice your skills.

Admission requirements

This program is well-suited for students who:

  • Have a strong interest in the health care field.
  • Have an interest and aptitude in computer and technology applications and enjoy a hands-on approach to learning.
  • Possess strong communication (written, verbal, technology) and interpersonal abilities.
  • Are well-organized, pay attention to detail, work effectively under time constraints, multitask and work with minimal supervision.
  • Have the ability to work at a computer for extended periods of time.
  • Possess basic numeracy skills.

Program Eligibility

Direct Entry to Second Year:

Students who have completed Algonquin`s Office Administration - General Ontario College Certificate program, or equivalent, will be admitted directly into second year. Interested applicants should contact the Marketing, Entrepreneurship and Office Studies Department.

For more information about admission requirements, please visit the college website.

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Program content

Level: 01

  • English Fundamentals
  • Document Production I
  • Administrative Procedures
  • Computer and Presentation Applications
  • Interpersonal Relations
  • Business Math Foundations

Level: 02

  • Bookkeeping
  • Communications I
  • Document Production II
  • Advanced Word Processing
  • Spreadsheet Applications (OA)
  • Choose one from equivalencies:
    • General Education Elective

Level: 03

  • Accounting Practices
  • Medical Terminology I
  • Health Services Administrative Procedures
  • Medical Transcription I
  • Health Services Integrated Projects I
  • English General Education Elective: choose 1
    • Canadian Identity
    • Symbols, Text and Meaning
    • Contemporary Canadian Issues
    • Communication Dynamics
    • The Art of Oratory

Level: 04

  • Environmental Citizenship
  • Medical Billing
  • Medical Terminology II
  • Medical Transcription II
  • Health Services Integrated Projects II
  • Elective: choose 1
    • Health Services Work Practicum
    • Health Services Work Placement

Scholarships & funding

Several scholarship options are available. Please check the college website for more information.

Program delivery

Other Delivery Options:

  • Office Administration - Executive (Full-time Online)
  • Office Administration - Executive (Part-time Online)
  • Office Administration - General (Full-time Online)
  • Office Administration - General (Part-time Online)


For more information about tuition fees, please visit the college website. 


The graduate has reliably demonstrated the ability to:

  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
  3. Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
  4. Operate and provide support to others related to the use of office equipment and technologies.
  5. Evaluate, establish and administer health records management systems* to ensure confidential, secure, accessible and organized electronic and paper records*.
  6. Produce financial and client billing records* for health services by compiling relevant information and using accounting software.
  7. Produce health documents and reports using available technologies and applying industry standards.
  8. Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
  9. Identify and use non-invasive clinical tasks to support effective and efficient health service operations.
  10. Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Career paths

Employment opportunities exist in a variety of health service environments, such as physician offices, clinics, allied health professional offices, hospitals, residential care facilities, pharmaceutical companies, health research settings and government.

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About this institute

Algonquin College

Consider Algonquin’s unique campuses Algonquin College, located in Ottawa, Ontario, Canada, offers an experience that includes personalized learning and industry-ready skills through field-work, work placement and co-op.  With more than 300 programs, including degrees and graduate certificates, we have the...

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Why study at Algonquin College

Canada ranked #1 study abroad country

Canada has been ranked the #1 study abroad country in the world for 2020! Known for its untouched natural beauty, friendly and welcoming locals, and a culture of tolerance and diversity, Canada is a clear choice for students looking to study abroad.

Contact info

Algonquin College

1385 Woodroffe Avenue
K2G 1V8 Ottawa Ontario

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Want to know more about Office Administration - Health Services? Fill out the following form and we'll pass your details on to a representative from the school, who will respond to your enquiry.


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