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Office Administration - General

Algonquin College
Program overview
1 year
Full time/part time
Diploma / certificate
Scholarships available

Start dates
September 2023

September 2023

September 2024

September 2024
Algonquin College

About this program

Office Administration - General

The one-year Office Administration Ontario College Certificate program provides the knowledge and skills that prepare you for a rewarding office administration career.

Develop both theoretical and applied skills during various simulated office situations. Practise conducting administrative procedures and producing industry-standard documents. Enhance your ability to use digital tools by conducting research and mastering Microsoft Office applications and other industry-standard software packages.

Our experienced faculty is dedicated to preparing you with the skills you need to succeed in your career. Graduate with essential office skills, as well as critical skills for success, such as resourcefulness, responsibility, creative thinking and problem solving.

Admission requirements

This program is well-suited for students who:

  • Enjoy working in an office environment.
  • Possess excellent communication skills (written, verbal, technological) and interpersonal skills.
  • Are detail-oriented, organized and committed to achieving excellence in their work.
  • Can be self-directed in a team environment.
  • Have the ability to work at a computer for extended periods of time.
  • Possess basic numeracy skills.

College Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent. Applicants with an OSSD showing senior English and/or Mathematics courses at the Basic Level, or with Workplace or Open courses, will be tested to determine their eligibility for admission; OR
  • Academic and Career Entrance (ACE) certificate; OR
  • General Educational Development (GED) certificate; OR
  • Mature Student status (19 years of age or older and without a high school diploma at the start of the program). Eligibility may be determined by academic achievement testing for which a fee of $50 (subject to change) will be charged.

Program Eligibility

  • English, Grade 12 (ENG4C or equivalent).
  • Applicants with international transcripts must provide proof of the subject-specific requirements noted above and may be required to provide proof of language proficiency. Domestic applicants with international transcripts must be evaluated through the International Credential Assessment Service of Canada (ICAS) or World Education Services (WES).
  • IELTS-International English Language Testing Service (Academic) Overall band of 6.0 with a minimum of 5.5 in each band; OR TOEFL-Internet-based (iBT) Overall 80, with a minimum of 20 in each component: Reading 20; Listening 20; Speaking 20; Writing 20.

For more information about admission requirements, please visit the college website.

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Program content

Level: 01

  • English Fundamentals
  • Document Production I
  • Administrative Procedures
  • Computer and Presentation Applications
  • Interpersonal Relations
  • Business Math Foundations

Level: 02

  • Bookkeeping
  • Communications I
  • Document Production II
  • Advanced Word Processing
  • Spreadsheet Applications (OA)
  • Choose one from equivalencies:
    • General Education Elective

Scholarships & funding

Several scholarship options are available. Please check the college website for more information.

Program delivery

Other Delivery Options:

  • Full-time Online
  • Part-time Online
  • Office Administration - Executive (Full-time Online)
  • Office Administration - Executive (Part-time Online)


For more information about tuition fees, please visit the college website. 


The graduate has reliably demonstrated the ability to:

  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Schedule and coordinate tasks, within specific deadlines and according to set priorities.
  3. Receive, process and distribute communications in the workplace, to assist the flow of information.
  4. Operate and provide support related to the use of office equipment and technologies.
  5. Locate, file and retrieve documents and records* from a variety of electronic and paper sources to support daily office operations.
  6. Record basic financial information using established document formats, procedures and accounting software.
  7. Produce routine business documents using available technologies and established standards and formats.
  8. Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
  9. Compile resources as well as services to prepare summary reports.
  10. Select and use information technologies to support communication with internal and external stakeholders.
  11. Assist in the organization and coordination of meetings and travel arrangements.
  12. Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Continuing studies

After graduating, this flexible one-year program gives you the option to pursue a specialized education by taking one of Algonquin College`s Office Administration diploma programs. Earn a diploma after completing one more year of studies in either the Executive, Health Services, or Legal Studies specializations.

Career paths

Graduates are equipped with skills for a variety of entry-level support staff or administration positions in both public and private sectors.

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About this institute

Algonquin College

Consider Algonquin’s unique campuses Algonquin College, located in Ottawa, Ontario, Canada, offers an experience that includes personalized learning and industry-ready skills through field-work, work placement and co-op.  With more than 300 programs, including degrees and graduate certificates, we have the...

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Why study at Algonquin College

Canada ranked #1 study abroad country

Canada has been ranked the #1 study abroad country in the world for 2020! Known for its untouched natural beauty, friendly and welcoming locals, and a culture of tolerance and diversity, Canada is a clear choice for students looking to study abroad.

Contact info

Algonquin College

1385 Woodroffe Avenue
K2G 1V8 Ottawa Ontario

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