Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

Japan has one of the highly integrated higher education systems in Asia. Japans approach to science and technology is highly rated thus their education levels very structured from childhood to primary through secondary to tertiary levels. With 126 million people living in Japan it has a cultural rich environment. Greater Tokyo area is the largest metropolitan area in the world, with over 30 million residents.