Learn how to perform the duties of a receptionist effectively in this free online office administration training course.

The role of medical receptionists extends beyond answering phone calls and shapes the overall patient experience. This course equips you with the knowledge and skills required to excel as an efficient medical receptionist. We explain how to perform administrative tasks and provide communication skills to help you put anxious patients at ease. We also explore medical terminology for diseases and treatments and show you how to identify emergencies.

Master the administrative skills you need to work as a medical secretary in this free online healthcare support course.

Our career-enhancing, online distance learning/home study Executive Assistant Diploma is accredited by NCFE CQ at Level 3 and is also CPD recognised.

Our online distance learning/home study Executive PA Diploma course is our most popular and extensive course for those looking for a rewarding career as an Executive PA! Accredited by NCFE CQ at Level 3 and CPD recognised. 100% study at home no matter where you are in the world. Full tutor support throughout your course plus careers advice, CV design and ongoing support whilst applying for jobs.

This Diploma course is suitable for those working as a PA/Secretary/Administrator and now looking to gain recognition for existing experience as well as develop skills and knowledge further to increase job opportunities, promotion and boost confidence. 100% study at home no matter where you are in the world. Full tutor support throughout your course plus careers advice, CV design and ongoing support whilst applying for jobs.

Suitable for beginners and those already working as a Medical Secretary or Administrator, looking to gain recognition for their knowledge and skills. The Medical Secretary (Full) Level 3 Diploma will help to increase job opportunities and promotion prospects.

The Institute of Legal Secretaries and PAs offers courses which are recognised by law firms and legal recruiters throughout the UK and overseas. ILSPA's Legal Secretaries Diploma course will provide you with the legal knowledge and practical skills you need to be a competent Legal Secretary.