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5 Receptionist Training Preparatory Programs

Alison Free Online Learning
Course in Medical Receptionist Training
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
The role of medical receptionists extends beyond answering phone calls and shapes the overall patient experience. This course equips you with the knowledge and skills required to excel as an efficient medical receptionist. We explain how to perform administrative tasks and provide communication skills to help you put anxious patients at ease. We also explore medical terminology for diseases and treatments and show you how to identify emergencies.


Minnesota West Community & Technical College
Receptionist
- Worthington, USA
Certificate
English
Receptionists perform a wide variety of office tasks such as: keyboarding or typing business correspondences, reports, business forms, and other documents using word processing equipment. They also greet customers and other visitors, determine their needs and refer callers to the person who can help them.
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College Superieur de Montreal - C.S.M. Inc
SECRETARIAL STUDIES – MEDICAL
- Montreal, Canada
Course
English
A full-time placement rate of 90% for all of Quebec. Our programs are designed to meet the needs of the labour market. Contact us for the latest placement rates for our programs.


Seri Stamford College (previous Stamford College)
Diploma in Executive Secretary ship
- Kuala Lumpur, Malaysia
Diploma
On-Campus
English
Our Executive Secretaryship programme is the pioneer of secretarial education in Malaysia.


Adams Academy
Admin, Secretarial and PA Diploma Level 3
- London, United Kingdom
Diploma
English
Whether you are an Office Administrator, Secretary or Personal Assistant, you are sure to play an important role for your company to function smoothly. If working at the office an ideal place for you, then learn how to be the perfect Secretary, Office Administrator or Personal Assistant through this easy yet beneficial course.
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Learn more about Receptionist Training Preparatory programs
Receptionist Training degree programs at the Preparatory level equip students with essential skills for success in various professional settings. This field focuses on developing the competencies needed to thrive as a reliable first point of contact within organizations.
Students explore fundamental courses in communication techniques, office administration, and customer service strategies. As they work through the curriculum, they build proficiency in managing schedules, answering inquiries, and organizing information effectively. Engaging with these practical skills fosters independence and promotes confidence as students prepare for their future careers.
Through hands-on training, learners also gain experience with reception software, telephone etiquette, and conflict resolution strategies. These specific skills enhance their ability to provide excellent service while contributing positively to team dynamics. Graduates typically find roles in a range of industries, including healthcare, hospitality, and corporate environments, with their versatile training applicable across various sectors.