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VanWest College PROFESSIONAL CUSTOMER SERVICE CO-OP CERTIFICATE
VanWest College

PROFESSIONAL CUSTOMER SERVICE CO-OP CERTIFICATE

Vancouver, Canada

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English

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Sep 2024

On-Campus

Key Summary

    About: The Professional Customer Service Co-op Certificate provides essential skills and knowledge in the field of customer service. This program combines classroom instruction with hands-on co-op experience, which helps students apply what they've learned in real-world settings. Participants will enhance their communication, problem-solving, and service delivery skills.
    Career Outcomes: Graduates may pursue various roles, such as customer service representative, support specialist, or client relations coordinator. Opportunities also exist in retail management, sales, and hospitality industries.

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Introduction

In this program, students will learn how to maximize their customer service skills to improve overall customer and business relationships and implement strategies to communicate effectively in diverse work environments. Upon graduation, students will successfully enter and move forward in their careers as customer service professionals.

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