Universidade de Aveiro Graduate Specialisation Program in Omni-Channel Marketing and E-commerce
Universidade de Aveiro

Universidade de Aveiro

Graduate Specialisation Program in Omni-Channel Marketing and E-commerce

Aveiro, Portugal

Graduate Diploma

1 semester

Portuguese

On-Campus

Key Summary

About: The Graduate Specialization Programme in Omni-Channel Marketing and E-commerce at Universidade de Aveiro develops skills in omni-channel consumer behavior, omni-channel strategy, brand and retail management, e-commerce platform planning, content creation, customer experience mapping, supply chain structuring and marketing technology. It uses a b-learning, after-work regime and brings an international community from 96 countries.

Career Outcomes: Graduates enter digital marketing, retail and operations roles; potential positions include marketing managers, e-commerce managers, customer experience managers, product managers, channel managers. They can work as omnichannel strategists, MarTech specialists or user experience (UX) analysts, applying skills in customer journey design and platform management.

Graduate Specialisation Program in Omni-Channel Marketing and E-commerce

This course aims to provide students with skills that allow them to understand the dynamics of current markets and contexts and formulate omni-channel marketing and e-commerce strategies that respond to these challenges and provide competitive advantages to their organizations.

Intended learning outcomes:

  • Understand omni-channel consumer behavior
  • Formulate omni-channel marketing strategies
  • Manage brands and design omni-channel value propositions
  • Rethinking the formats and management of points of sale
  • Plan, manage and evaluate e-commerce platforms
  • Create content for e-commerce
  • Map and optimize customer experience
  • Structuring the omni-channel supply chain
  • Strategically approach marketing technology
  • Promote innovation in marketing

The working regime is b-learing and after work.