UNINFORM

Master TQM - Tourism Quality Management

Tourism Manager... A profession with concrete prospects! The Master's TQM – Tourism Quality Management program, with over 200 partner companies, over 56 editions completed, and over 2,000 graduates, represents the leading specialization and career path in tourism management, hotel management, and tour operator coordination. The Master's TQM program, certified by CEPAS, is the only one in Italy with such extensive and specific experience in the tourism sector.

Divided into two phases: 2-month classroom and double 3 + 3-month internship in Italy and / or abroad. A classroom week takes place on a cruise in the Mediterranean to experience the integrated tourism system par excellence up close: the cruise sector.

The Master takes place every year in two sessions in February and October, both in Rome and in Milan and in e-learning mode.

The TQM Master's program provides 10 professional certifications recognized in the corporate and consulting fields both in Italy and abroad, as well as automatic registration in the CEPAS register for Managers & Consultants of Tourism and Hotel Management Systems. This specialization is recognized by one of the most important training and professional certification bodies, allowing professionals to work across the most relevant areas of the tourism sector.

Professional outlets

The preparation acquired during the Master TQM - Tourism Quality Management allows you to develop the skills capable of opening professional outlets in the following areas of tourism companies (hotels and 4 or 5 star luxury hotel chains, resorts and holiday villages, tour operators, OTAs and agencies travel agencies, DMCs, consulting firms and cruise lines):

• Front Office - Room Division Manager - Revenue Manager
• Commercial Marketing
• Congress and Events Organization - Destination Management
• Food & Beverage
• Front-line for Wellness and Thermal
• the cruise
• Quality, Security & Safety Assurance
• Administration and Financial Management

The Master TQM - Tourism Quality Management is also preparatory to the professional qualifications of hotel manager, technical director of travel agencies and tourist guide.

Recipients

The TQM Master has a limited number to guarantee the quality of the teaching activities. Each classroom has a number of admitted students not exceeding 35 students. The Master is aimed at:

• graduates in both humanistic and scientific disciplines, interested in acquiring operational tools through a training course with innovative and practical contents, difficult to learn in degree courses, but very useful for entering the world of work
• industry professionals who wish to take a qualifying course for their profession
• graduates with specific technical characteristics

The selection process for the TQM Master's program consists of an introductory/motivational interview and an assessment of the candidate's CV. To register for the selection process, simply complete the following application form: Application Form.

The placement

UNINFORM Group has selected the best hotel and tourism companies operating in Italy and abroad, to allow students to effectively complete, through the internship, the training path started with the classroom phase. The internship is, in fact, a full immersion in the activities of the host company, during which participation in functional projects is foreseen that allow you to put into practice what has been learned in the classroom phase.

The stage

• It takes place in companies in the sector – 4 or 5-star luxury hotels and hotel chains, resorts and holiday villages, tour operators, OTAs and travel agencies, DMCs, consultancy firms and cruise lines – both in Italy and abroad in specific roles requested by the participants themselves;
• it includes board and lodging;
• it is structured in 2 separate periods of 3 months each;
• in many cases it can also have a single duration of 6 months;
• it is offered in Italy and / or abroad;
• for abroad knowledge of the foreign language is required;
• English and Spanish are the languages of greatest interest for a better placement abroad.

It is possible to carry out the double internship in national and international hotel groups, individual hotels, consulting companies, tour operators, tourist villages, travel agencies and cruise companies, in all company departments (Front Office; Food & Beverage; Administration and Accounting; Destination; Marketing & Sales; Commercial; MICE; PCO; Human Resources; Front line Spa & wellness; ...). The UNINFORM Group Placement Office monitors the evolution of each internship on a monthly basis and maintains direct relationships with both the trainee student and the host company. In rare cases of criticality, he immediately arranges for the change of internship without any prejudice to the student. The attribution of each stage is always shared with the participant in order to enhance his preferences and skills and his intentions for growth.

The only Master who:

• it is tailor-made for the participant
• it is international in scope
• it is also focused on High Specialization in hotel management
• it is the only one in Italy, in the tourism sector, to be CEPAS qualified;
• it is the only one in the sector that develops in the tourist / hotel area skills aimed at management control, supported and qualified by training in “HACCP, Quality, Safety and EMAS Expert”;
• has teachers from the hotel industry and from the international tourism business world
• has a performing teaching content for the acquisition of managerial skills
• guarantees an outgoing professional profile of considerable managerial value.

The TQM Master - Tourism Quality Management, the Master that makes the difference!

The TQM Master:

• offers high-level management training and transversal management, which can be used in any field of work in the world of tourism;
• it is effective for anyone intending to enter the hotel, resort, cruise, tour operator, travel agency and consultancy market with the necessary security;
• issues a professional title and certifications recognized in the workplace, in Italy and abroad;
• has as its main objective the future professional occupation of the students;
• it is innovative, adhering to the needs of the tourism market and consistent with the highest quality standards, referring both to design and to the provision of higher education;
• it is updated at each edition, based on the business dynamics that most characterize the sector;
• has a teaching methodology based on ACTIVE-LEARNING (the learning of theoretical knowledge through practical exercises); all the topics in the classroom are completed by the business simulator, which allows all participants not only to analyze company case studies but also to try their hand directly in the possible solutions of cases, in specific areas of the sector (from hospitality to tour operators and agencies travel and more);
• boasts a team of teachers engaged for years in tourism-hotel management, highly specialized in the functional areas covered by teaching;
• counts on an exclusive placement team dedicated to the participants of the Master TQM - Tourism Quality Management;
• it is the original cloned by many, but never surpassed.

TQM Master Scholarships

UNINFORM Group has provided a partial coverage scholarship that allows the candidate to pay only 3,400.00 (three thousand four hundred / 00) Euros plus VAT, contributions, these, which have been made available directly by the sponsoring companies and by the companies promoting the Master TQM. The sponsoring organizations reserve the right to award the scholarship available on the basis of the assessments of the candidates' profiles deemed of particular interest.