The Western Institute of Technology at Taranaki

NEW ZEALAND DIPLOMA IN INFORMATION TECHNOLOGY TECHNICAL SUPPORT (LEVEL 5)

New Plymouth, New Zealand

DURATION

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LANGUAGES

English

PACE

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APPLICATION DEADLINE

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EARLIEST START DATE

Mar 2024

STUDY FORMAT

On-Campus

Key Summary

About: The New Zealand Diploma in Information Technology Technical Support (Level 5) is designed to equip students with the skills needed for a career in IT support. Students will learn to troubleshoot and provide solutions for technical issues, implement technology in various settings, and support end-users effectively. This diploma emphasizes practical skills and knowledge relevant to current industry standards.

Career Outcomes: Graduates can pursue roles as IT support technicians, helpdesk analysts, or system administrators. Opportunities exist in various sectors, including healthcare, education, and corporate environments, where technical support is essential for smooth operations.

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Introduction

By contributing to information technology (IT), related project graduates will show their knowledge of information technology operations and networking. This will be supported by core IT skills relating to database principles, programming, problem-solving, technical support and business systems analysis and design, all tailored to meet organisational requirements. Understanding professional, legal, and interpersonal principles will allow them to enhance their effectiveness in an IT role.

Graduates of this diploma will have the skills and knowledge to gain employment in roles such as computer technician, support officer, network administrator, network engineer, applications support analyst, and other entry-level technical roles.

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