The National University of Avellaneda

Master in ICT Service Management

The Master in ICT Service Management, UNDAV, is presented to accompany and promote the strengthening and consolidation of competencies and capacities of the different professionals in the aforementioned field. From the analysis of the current context, we can affirm that we are going through a true ICT revolution, comparable, in terms of impact and depth, to the Industrial Revolution of the 18th century. Although both revolutionary processes focus on the acquisition and application of new knowledge and information, the technological revolution we are experiencing is characterized by an uninterrupted process of feedback between production, processing, communication, application, and use of information. Thus, ICTs become structural in contemporary society, in the daily life of societies (determining consumption, work, leisure, studies, and ways of relating), and in power structures, economic groups, companies, States, and institutions. Today it is developed by addressing a large part of the social structures and the groups of power and interest throughout the entire planet. In this context, it is essential to have professionals who can understand, transmit and define the vision of the future inherent to the constant evolution of the new needs for ICT services; that they manage to challenge the status quo of thought to face the challenges that the development of the well-being of society brings with it, and that they can efficiently manage ICT services.