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Stone Child College Hospitality/Customer Relations
Stone Child College

Hospitality/Customer Relations

Box Elder, USA

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English

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Sep 2024

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On-Campus

Key Summary

    About: The Hospitality/Customer Relations program focuses on developing skills for managing customer experiences in the hospitality sector. It covers essential topics such as communication, service delivery, and relationship building. Students will engage in practical experiences and learn to address customer needs effectively.
    Career Outcomes: Graduates can pursue a variety of roles, including customer service manager, hospitality coordinator, or client relations specialist. Opportunities may exist in hotels, restaurants, and event planning companies, allowing professionals to directly influence customer satisfaction and loyalty.

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Introduction

The Hospitality/Customer Relations program will prepare students to work in for-profit and non-profit organizations. Basic customer relations, casino operations, and hospitality will prepare the student to become proficient in working with the general public in both tribal and non-tribal settings.

Students will:

1. Develop skills in written and oral communication.

2. Develop necessary skills in the areas of communications and customer service.

3. Develop the necessary skills to work at an entry-level position for customer service or hospitality, including positions in the retail, hotel, and gaming industries.

English Language Requirements

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