Certificate in IT Technician Pathway: IT Systems Support and Sales
Riverside, USA
Certificate
DURATION
8 months
LANGUAGES
English
PACE
Full time
APPLICATION DEADLINE
EARLIEST START DATE
Aug 2026
TUITION FEES
USD 514 *
STUDY FORMAT
On-Campus
* per unit | for F-1 international students total estimated cost per year is $29,591
Key Summary
About: The IT Systems Support and Sales certificate at RCC teaches computer hardware and software troubleshooting, operating-system configuration, networking and security fundamentals, customer service, user support, and business retail practices. RCC offers degree and certificate programmes and helps students transfer to their chosen college or university.
Career Outcomes: Graduates can move into roles such as IT support technician, helpdesk analyst, desktop support specialist, network technician, retail technology sales associate. They're able to pursue system administration, technical customer service, field-service technician roles or continue to an IT degree for cybersecurity or network administration. Keywords: technical support, troubleshooting, network security, user support.
The IT Systems Support and Sales certificate will provide students with proficiency in computer hardware and software troubleshooting, operating systems configuration, practical networking and security, customer service, user support, and business retail practices.
Required Courses (15 units)
- BUS-10 --- Introduction to Business --- 3
- BUS-24 --- Business Communication --- 3
- BUS-47 --- Applied Business and Management Ethics --- 3
- CIS-1A --- Introduction to Computer Information Systems --- 3
- CIS-25 --- Information and Communication Technology Essentials --- 3
his Program Pathway will allow a full-time student to complete this program in 6-8 months. For students who require a part-time pathway, please see a counselor for more information.
Upon successful completion of this program, students should be able to:
- Troubleshoot computer hardware and software issues.
- Install and configure systems for personal and business usage.
- Configure home and small business networking and security settings.
- Provide user support and customer service with technical problems.
- Apply business and communication practices in technical system services, maintenance, and support.
Financial Aid Support for Your Educational Goals
There are many types of financial aid available to you at RCC. The Free Application for Federal Student Aid (FAFSA) or the California Dream Act Application is required for most financial aid forms. Types of financial aid include grants, scholarships, tuition waivers, and student loans.
Federal Grants
- Federal Pell Grant (Part of FAFSA application)
- Federal Supplemental Educational Opportunity Grant (FSEOG - Part of FAFSA application)
State of California Grants
- California College Promise
- Cal Grant Program
- Student Success Completion Grant
- Chafee Grant Program for eligible foster youth and former foster youth
- California National Guard Education Assistance Award Program (CNG EAAP)
Riverside Community College District Scholarship
There are over 250 scholarships available to students through the RCCD Foundation, and only one application is needed to apply. If you are an admitted student at RCC and have a student email address, you can apply for scholarships offered by the RCCD Foundation.
CGACC-RCC International Student Scholarship
International Students at Riverside City College are welcome to apply for CGACC-RCC Scholarship. This scholarship is in the form of a tuition fee reduction estimated at $1,250. The application deadline for CGACC-RCC International Student Scholarship is July 25, and the results of the students selected are typically announced by August 6.
To be eligible for this award, the applicant must be a new or continuing international student who will study full-time at one of the RCCD colleges (Riverside City College, Norco College, or Moreno Valley College) on an F-1 Student Visa in the fall semester. Transfer students can also apply. New international students who apply for the scholarship must have a completed RCC international student application, submit all required documents, and receive an RCCD I-20.