Certificate III in Hospitality
Fortitude Valley, Australia
Certificate
DURATION
LANGUAGES
English
PACE
APPLICATION DEADLINE
EARLIEST START DATE
Jan 2025
STUDY FORMAT
On-Campus
Key Summary
About: The Certificate III in Hospitality program equips students with the skills and knowledge needed for a career in the hospitality industry. The course covers areas such as food and beverage service, customer service, and workplace health and safety. Students will engage in practical training to develop operational skills and learn to work efficiently in various hospitality settings.
Career Outcomes: Graduates can pursue roles in diverse areas including restaurants, hotels, and cafes. Potential job titles include food and beverage attendant, barista, and front desk assistant.
This qualification teaches a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations.
You will learn to:
Identify and manage food hazards and safety.
Process and reconcile cash and other payments.
Provide on-the-job coaching to colleagues.
Be responsible for the sale or service of alcohol.
Establish rapport with customers and respond to complaints.
Store, rotate and maintain stock.
Prepare espresso beverages.
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