New Zealand School of Tourism - UP
Certificate in Aviation (Flight Attending)
Grey Lynn, New Zealand
DURATION
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LANGUAGES
English
PACE
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APPLICATION DEADLINE
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EARLIEST START DATE
Mar 2026
STUDY FORMAT
On-Campus
Key Summary
About: The Certificate in Aviation (Flight Attending) prepares students for a career in the aviation industry with a focus on flight attendant duties. This course covers essential topics like safety procedures, customer service, and communication skills needed for a successful career in cabin crew services. The program combines theoretical knowledge with practical training, ensuring students feel confident and well-equipped for the role.
Career Outcomes: Graduates can pursue various roles, including flight attendant, cabin crew member, or customer service in the airline industry. Other opportunities exist in aviation management, airport operations, and travel consultancy.
Introduction
This course covers all things aviation, from grooming to customer service, safety and emergency procedures and more. Ideal for those dreaming of a career as a flight attendant or cabin crew member, or in airline operations.
This course includes:
- Aviation terminology
- Flight and aircraft components
- Customer service: providing food and beverage in flight
- Communicating with customers
- Managing conflict onboard an aircraft
- Aviation medicine
- Cabin preparation pre-flight
- Responsible service of alcohol
- Plus loads more!