New Zealand School of Tourism - UP
Certificate in Aviation (Flight Attending)
Grey Lynn, New Zealand
DURATION
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LANGUAGES
English
PACE
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APPLICATION DEADLINE
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EARLIEST START DATE
Mar 2024
TUITION FEES
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STUDY FORMAT
On-Campus
Key Summary
About: The Certificate in Aviation (Flight Attending) prepares students for a career in the aviation industry with a focus on flight attendant duties. This course covers essential topics like safety procedures, customer service, and communication skills needed for a successful career in cabin crew services. The program combines theoretical knowledge with practical training, ensuring students feel confident and well-equipped for the role.
Career Outcomes: Graduates can pursue various roles, including flight attendant, cabin crew member, or customer service in the airline industry. Other opportunities exist in aviation management, airport operations, and travel consultancy.
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Introduction
This course covers all things aviation, from grooming to customer service, safety and emergency procedures and more. Ideal for those dreaming of a career as a flight attendant or cabin crew member, or in airline operations.
This course includes:
- Aviation terminology
- Flight and aircraft components
- Customer service: providing food and beverage in flight
- Communicating with customers
- Managing conflict onboard an aircraft
- Aviation medicine
- Cabin preparation pre-flight
- Responsible service of alcohol
- Plus loads more!