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Mountain Empire Community College Clerical Assistant Certificate

Mountain Empire Community College

Clerical Assistant Certificate

Big Stone Gap, USA

Certificate

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English

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Sep 2025

On-Campus

Key Summary

    About : The Clerical Assistant Certificate program offers students essential skills for administrative roles. It covers topics such as office management, customer service, and communication, preparing students for success in various clerical positions. This program is designed to provide a solid foundation for those entering the workforce or seeking career advancement.
    Career Outcomes : Graduates can explore a range of career opportunities including administrative assistant, office clerk, and customer service representative. These roles typically involve tasks such as managing files, answering inquiries, and supporting office operations in various industries.

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Introduction

The Clerical Assistant Certificate is designed to prepare individuals for entry-level responsibilities in universal office environments. Emphasis is placed on developing skills such as receiving visitors, filing, telephone etiquette, scheduling appointments, maintaining records, software applications, editing and proofreading documents, and contemporary office procedures.

Upon successful completion, students will be able to:

  • Demonstrate the fundamental accounting concepts and principles that govern the accounting cycle.
  • Create documents, spreadsheets, databases, and presentations using integrated software.
  • Develop keyboarding and document production skills with emphasis on the preparation of business documents.
  • Develop business communication skills essential in proofreading and editing business documents.

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