Mapúa Institute of Technology Bachelor of Science in Service Engineering and Management
Mapúa Institute of Technology

Mapúa Institute of Technology

Bachelor of Science in Service Engineering and Management

Manila, Philippines

BSc

English

Full time

Nov 2024

On-Campus

Key Summary

    About: The Bachelor of Science in Service Engineering and Management focuses on the efficient design, operation, and management of services in various industries. This program combines engineering principles with management techniques to prepare students for real-world challenges in the service sector. Students will gain practical knowledge in areas such as process improvement, service systems design, and customer experience management.
    Career Outcomes: Graduates can pursue careers in diverse fields such as service operations management, quality assurance, project management, and consultancy. They may work in industries ranging from healthcare and IT to hospitality and finance.

This program blends technical engineering education with a core set of business and management courses. It aims to provide students with skills and knowledge to manage engineering activities and engineering organizations, leading them towards effective decision-making. It is designed to provide knowledge and develop skills necessary to manage organizations and engineering activities in the areas of planning, organizing, controlling, communicating, coordinating activities of people and systems, leading and motivating people, and effective decision-making. Graduates of this program may pursue a career in decision-making, business planning, human resources management, project management, and service management.

Mission

The School of Industrial Engineering and Engineering Management is envisioned to be an international center of learning in Industrial Engineering with a reputation for excellence in education, continuous learning, and all areas of professional practice and research. It will take leadership in molding learners to become technically, economically, and managerially capable of pursuing their chosen profession in a humane and ethical manner.

Program Educational Objectives:

Within the five years after graduation, the graduates of the Industrial Engineering/Service Engineering and Management program shall have:

  • Undertaken, singly or in teams, projects that show the ability to solve complex engineering problems
  • Had substantial involvement in projects that take into consideration safety, health, environmental concerns, and the public welfare, partly through adherence to required codes and laws
  • Demonstrated professional success via promotions and/or positions of increasing responsibility.
  • Demonstrated life-long learning via progress toward completion of an advanced degree, professional development/continuing education courses, or industrial training courses
  • Exhibited professional behavior and attitude in engineering practice
  • Initiated and implemented actions toward the improvement of engineering practice

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