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Karlstad University Master Program in Service Management
Karlstad University

Karlstad University

Master Program in Service Management

Karlstad, Sweden

Master degree

English

On-Campus

Key Summary

    About : The Master Program in Service Management focuses on providing students with a comprehensive understanding of service delivery and management principles. The program equips learners with essential skills to enhance service quality and effectiveness in various sectors.
    Career Outcomes : Graduates can explore roles in service management, consulting, customer experience, and operations management. They might work in sectors such as hospitality, healthcare, and information technology, where effective service management is vital to organizational success.

Service management plays an increasingly important part of businesses, public agencies and in the wider society. It drives the development of service innovations and service-based business models, which are beneficial for consumers and contribute to a sustainable development.

The Master Program in Service Management at Karlstad Business School was developed in collaboration with CTF - Service Research Center - and provides an understanding of the role of services for the development of society, markets and organisations. With a master's degree in Service Management, you have an excellent foundation for a career in management and organisation of service development and service production within both the private and public sectors.

Karlstad Business School at Karlstad University is AACSB accredited, which means that you as students receive an education that meets international requirements and will be well equipped for any future challenges. It also provides the option of being an exchange student at internationally reputable universities abroad.