Herzing College Certificate in Mediation and Dispute Resolution
Herzing College

Herzing College

Certificate in Mediation and Dispute Resolution

Toronto, Canada

Certificate

English

Sep 2026

Distance Learning

Key Summary

About: The Certificate in Mediation and Dispute Resolution at Herzing College teaches practical mediation and conflict-resolution skills for workplace, commercial, and civil settings. Youโ€™ll prepare to attain your Qualified Mediator (Q. Med) designation. The programme covers ADR methodsโ€”mediation, arbitration, negotiation, facilitationโ€”and explains that mediators facilitate agreements without imposing outcomes; resolutions arenโ€™t legally binding and mediation is private, flexible, and voluntary.

Career Outcomes: Graduates may pursue roles across courts, community services, corporations, or legal firms. Common paths include mediator, ADR practitioner, conflict-resolution consultant, workplace investigator, ombudsperson, negotiation specialist, and dispute facilitator; these skills support careers in restorative practice and dispute management.

Acquire the knowledge and practical skills necessary to effectively mediate disputes, learning conflict resolution methods applicable to various professional settings. Prepare to attain your Qualified Mediator (Q. Med) designation.

Mediation stands as a widely utilized and highly effective form of alternative dispute resolution (ADR), with other types including arbitration, negotiation, and facilitation. Key features of mediation include:

  1. The mediator does not decide the outcome of a dispute but facilitates parties in reaching mutually agreeable resolutions.
  2. Resolutions achieved through mediation are not legally binding.
  3. Mediation is conducted in a private, flexible, and voluntary manner.
  4. It can be employed to resolve a broad spectrum of commercial and civil disputes.