Associate Degree in Computer Support Specialist
Online, USA
Associate Degree
DURATION
2 years
LANGUAGES
English
PACE
Full time, Part time
APPLICATION DEADLINE
EARLIEST START DATE
TUITION FEES
USD 6,600 / per year
STUDY FORMAT
Key Summary
About: The Associate Degree in Computer Support Specialist at Fox Valley Technical College, a 2-year public college in Appleton and Oshkosh, Wisconsin, prepares you to be the-go-to IT professional. You’ll support desktop and networked computers, analyze information needs, identify hardware and software solutions, plan, implement, and train users on systems, and master operating systems, applications, and hardware to support, monitor, and maintain computing devices.
Career Outcomes: Graduates work in entry-level roles such as Computer Support Technician, Desktop Support Specialist, Help Desk Specialist, IT Technician, PC Support Specialist, and Technical Support Specialist; you could pursue network support or technical trainer positions.
With this degree, you’ll be the “go-to” IT professional in your organization. As a computer support specialist, you work with freestanding and networked desktop computers. Your job is to deliver the productivity and efficiency promised by computer hardware and software manufacturers. Learn to analyze information needs and identify alternative hardware and software solutions. You’ll gain skills to plan and develop application systems, implement the systems, and train others to use them effectively. You’ll master a variety of operating systems and software applications, as well as computer hardware. With the knowledge and skills, you acquire in this program, you’ll be prepared to support, monitor, and maintain a variety of computing devices.
Technical Studies
- Computing Essentials
- IT Service Desk Concepts
- Device Repair and Maintenance
- College Success: On Course
- Enterprise Client
- Microcomputer Applications
- Linux Essentials - Just Enough Linux
- Information Assurance
- Network Essentials
- IT Customer Service Skills
- Advanced Desktop Management
- IT Career Experience
- Linux
- Windows PowerShell Scripting
- Windows Server
- Emerging Technologies and Trends
- Virtualization Technologies
- Network Infrastructure 1
- IT Project Management
- IT Service Desk Capstone
General Studies
- Oral/Interpersonal Comm
- Written Communication
- Math & Logic
- Intro to Ethics: Theory & App
- Psychology of Human Relations
- Manage information technology hardware.
- Manage software.
- Provide end-user support.
- Solve information technology problems.
- Support computer networks.
Several scholarship options are available. Please check the institute website for more information.
- Computer Support Technician.
- Desktop Support Specialist.
- Help Desk Specialist.
- IT Technician.
- PC Support Specialist.
- Technical Support Specialist.