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Durham Open Learning College City & Guilds Level 2 NVQ Certificate in Business Administration (QCF)
Durham Open Learning College

City & Guilds Level 2 NVQ Certificate in Business Administration (QCF)

Online United Kingdom

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English

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Aug 2025

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Key Summary

    About: The City & Guilds Level 2 NVQ Certificate in Business Administration (QCF) offers students a practical approach to developing essential business skills. This qualification focuses on key areas like customer service, communication, and administration, preparing learners for roles in various business environments.
    Career Outcomes: Graduates can pursue career paths such as administrative assistant, receptionist, or office manager, working in sectors that require strong organizational and communication skills. Additional opportunities may arise in roles that support business operations across different industries.

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Introduction

Home learning or study, distance learning, flexible study, supported study and professional workplace learning available. Study at home, at work or a mix of both, at a time and place that fits your personal needs.

The City & Guilds Level 2 NVQs in Business and Administration (QCF) meet the needs of learners who wish to work or are already employed in, an administrative role. They provide the young or adult learner with a cohesive suite of qualifications that will enable them to develop a solid understanding of how to work and communicate in any business environment. These qualifications give them the opportunity to develop a broad skill set that will facilitate progression in the workplace and/or onto further learning and training.

With the Level 2 NVQ Award they will gain recognition of skills in a wide range of everyday administrative tasks e.g. using diary systems, document production, supporting meetings whereas the Level 2 NVQ Certificate and Diploma allow them to develop knowledge and skills in more challenging activities such as event co-ordination and project support and the chance to pursue more specialist routes such as HR administration. With the inclusion of optional IT units e.g. using database and word processing software the learner can tailor their NVQ to suit their individual role and the needs of their employer.

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