Danford College
Certificate III in Business ( Customer Engagement)
Melbourne, Australia
DURATION
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LANGUAGES
English
PACE
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APPLICATION DEADLINE
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EARLIEST START DATE
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TUITION FEES
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STUDY FORMAT
On-Campus
Key Summary
About: The Certificate III in Business (Customer Engagement) focuses on developing skills useful for various roles in customer service and business environments. The program covers areas such as communication, teamwork, and problem-solving to enhance customer experiences.
Career Outcomes: Graduates can pursue roles such as customer service representative, sales associate, or client relationship officer. Opportunities may also arise in retail, hospitality, and corporate sectors, emphasizing strong engagement with clients and customers.
Scholarships
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Introduction
This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.