Ajman, United Arab Emirates
DURATION
14 Months
LANGUAGES
English
PACE
Full time
APPLICATION DEADLINE
Request application deadline
EARLIEST START DATE
Sep 2025
TUITION FEES
AED 76,835 *
STUDY FORMAT
On-Campus
* for courses and thesis. Non-refundable application and admission fees: AED 3000
Introduction
Program Description
The MBA program with a specialization in Total Quality Management (TQM) provides students with a comprehensive understanding of critical business operations, along with in-depth knowledge of quality management principles and strategies. The program is designed to develop both strategic and analytical capabilities essential for implementing quality improvement initiatives across a wide range of industries. Students will graduate with the expertise to lead quality-focused projects and promote a culture of continuous improvement in modern business environments.
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Admissions
Scholarships and Funding
City University Ajman offers a wide range of scholarships and financial support to empower students on their academic journey. These include:
- Merit-based Scholarships
- Financial Aid based on need
- Special Discounts for corporate and institutional affiliations
- Sibling Discounts
Curriculum
The MBA in TQM offers a dynamic curriculum that integrates essential business knowledge with specialized courses in quality management. Students begin with core courses including:
- Management and Organizational Behavior
- Financial Management
- Organizational Behavior and Leadership
- Advanced Marketing Management
- Managerial Finance
- Advanced Management Information Systems
- Management Research Methods
These courses build a strong foundation in leadership, finance, analytics, and strategy.
Specialization courses include:
- Designing Organizations for Quality – Covers quality frameworks such as TQM, Six Sigma, performance excellence, and process improvement.
- Planning and Continuous Improvement – Focuses on tools and methods for continuous improvement and root cause analysis.
- Strategic Performance Measurement Systems – Teaches how to create and evaluate key performance indicators and measurement systems.
- Statistical Quality Control – Covers Six Sigma, control charts, capability analysis, and other statistical tools for quality assurance.
Program Outcome
Upon successful completion of the MBA-TQM program, graduates will be able to:
- Develop integrated approaches to improve organizational performance using modern management concepts and research tools.
- Apply advanced problem-solving techniques across diverse organizational contexts.
- Make ethical and strategic decisions that demonstrate leadership and social responsibility.
- Manage projects and professional activities independently or within teams.
- Design and implement TQM programs based on internationally recognized frameworks.
- Assess and enhance the effectiveness of quality management systems through innovation and evaluation.
Career Opportunities
Graduates of the MBA in TQM are in demand across sectors such as government, private enterprise, services, and manufacturing. Potential career paths include:
- Quality Assurance Manager
- Process Improvement Consultant
- Performance Management Specialist
- Six Sigma or Lean Consultant
- Operations Excellence Manager
- Regulatory and Compliance Officer
- Business Strategy and Quality Analyst
Applications include:
- Government Sector – Driving public service efficiency and policy compliance
- Service Sector (e.g., banking, healthcare, IT, hospitality) – Enhancing customer satisfaction and operational performance
- Manufacturing Sector – Improving product quality and reducing waste