Certificate in Network Technical Support
Waterloo, Canada
Certificate
DURATION
1 year
LANGUAGES
English
PACE
Full time
APPLICATION DEADLINE
EARLIEST START DATE
Jan 2027
TUITION FEES
CAD 17,880 *
STUDY FORMAT
Blended
* for international students | CAD 4659.54 - for canadian students
Key Summary
About: The Certificate in Network Technical Support trains students to support and maintain computer networks. It covers installing, configuring, and troubleshooting hardware and software, network protocols, security measures, and operating systems. The program uses hands-on labs and projects to build problem-solving, customer support, communication, and infrastructure skills. Check Conestoga's website for Post-Graduation Work Permit (PGWP) alignment.
Career Outcomes: Graduates may work as network technician, help desk technician, IT support specialist, junior network administrator, field support technician, or network operations center (NOC) technician, supporting network maintenance, systems administration, managed services, or technical support operations. Roles exist across industries and service providers.
The program in Network Technical Support is designed to prepare students to support and maintain computer networks. It covers key skills like installing, configuring, and troubleshooting hardware and software for networks. Students learn to work with various network protocols, security measures, and operating systems. The program emphasizes practical experience through hands-on labs and real-world projects, helping students build confidence in managing network systems effectively.
Throughout the program, students develop problem-solving skills essential for diagnosing and resolving network issues. The curriculum also includes training on customer support techniques, communication skills, and understanding network infrastructure components. By focusing on current industry standards, the program aims to equip students with the knowledge needed to adapt to evolving technology and work in diverse technical support environments. This hands-on approach helps students transition smoothly into entry-level roles in network support and allied IT fields.
Immigration, Refugees and Citizenship Canada (IRCC) updated the list of eligible fields of study for the Post-Graduation Work Permit (PGWP).
For Conestoga's latest list of PGWP-aligned programs, please visit the college website.