Coaching for Change
Level 3 Certificate in Service Improvement
Derby, United Kingdom
DURATION
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LANGUAGES
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PACE
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APPLICATION DEADLINE
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EARLIEST START DATE
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TUITION FEES
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STUDY FORMAT
Distance Learning, On-Campus
Key Summary
About: The Level 3 Certificate in Service Improvement provides students with the skills to enhance service quality and operational efficiency. This course focuses on service improvement techniques and methodologies that are applicable within various sectors. Students will learn how to identify issues, implement changes, and measure the impact of improvements to drive organizational success.
Career Outcomes: This qualification can lead to roles such as service improvement manager, quality assurance officer, and operational excellence advisor. Graduates will be equipped to tackle challenges in service delivery and play a vital role in elevating customer satisfaction.
Scholarships
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Introduction
Overview
On completion of the online course, classroom course or verified recognized prior learning, learners will use the A3 methodology and template to tackle a real-life problem. Therefore, your company will realize a return on investment from you progressing this qualification.
The process for achieving this level 3 qualification
- You complete the e-learning course or classroom (Please note we also consider recognized prior learning)
- You register with Coaching For Change and pay the qualification and support fee. Photo ID will be required.
- You complete the A3 for your project (including sign off from your sponsor) and upload it to the Learning Management System.
- You complete the Coaching For Change online assessment (Presenting your A3 PPS online)
- We submit your work to the ILM for verifying.
- We notify you of the result (pass or re-work)
- We forward your certificate and congratulations.