Online Master's Degree in Pharmacy Office Management
Madrid, Spain
Master degree
DURATION
12 months
LANGUAGES
Spanish
PACE
Full time
APPLICATION DEADLINE
EARLIEST START DATE
TUITION FEES
STUDY FORMAT
Distance Learning
Key Summary
The Online Master's Degree in Pharmacy Office Management has been designed to provide students with the opportunity to train, adapt and be able to face and develop the different skills that enable them to successfully manage a pharmacy office. To do this, we focus the objectives of the Master's Degree on:
- Managing a pharmacy from a business and entrepreneurial point of view
- Acquire financial, negotiation and supplier management skills
- Maintain optimal daily financial and supplier control
- Detecting new business opportunities and digitalization of the pharmacy
- Know the legal and tax aspects of running a pharmacy
- Manage the pharmacy's team and human resources
In recent years, community pharmacies have been immersed in a process of change and evolution, largely driven by digitalisation, easy access to information and changes in the habits of their customers. All of this has led to a transformation in the concept of the pharmacy office.
That is why part of success lies in good management of our pharmacy, not only in the digital aspect, but also in the executive management of activities. Do you want to take your pharmacy to the next level?
Why Study the Online Master's Degree in Pharmacy Office Management with CESIF ?
- Practical and applied ONLINE methodology: the development of knowledge through active methodologies applied to online training models allows students to combine their studies with the rest of their professional and personal life obligations.
- Personalized monitoring: In addition to the teaching staff, students will have a group of tutors at their disposal who will personally monitor their progress, to guide the student at each stage and resolve any potential challenges they may face during the course.
- Connection with the reality of the sector: both the Master's Program Manager, who has designed and directs its delivery, and the teaching faculty, are made up of active professionals, which guarantees the connection with the working reality and the direct application of knowledge by the student to his or her job.
Technical Sheet
General information
- Start: Open call
- Duration: 12 months
- Equivalence: 60 ECTS
- Methodology: 100% online
- Continuous assessment of knowledge
Calls
Students have the opportunity to plan their training schedule together with their tutors. In this way, each future student can establish the time when the rest of their responsibilities will allow them to achieve the best academic performance and the time to apply the knowledge acquired during the course in their professional field.
Methodology
This Online Master's program is developed over 1 academic year.
During this period, 2 virtual classes will be activated per week and each student will have the possibility of requesting from their personal tutor the virtual tutorials they deem necessary to resolve any difficulty they may encounter during the study of content.
- 24/7 virtual campus: students can access it 24 hours a day, 7 days a week from any device with an Internet connection.
- Compatible with work and family life: each student decides where, when and how they want/can access the course content, taking into account the rest of the professional and family responsibilities that occupy their daily lives.
- Personalized advice: from the first moment to the end of the training process, students will be accompanied by qualified professionals who they can turn to to resolve any issue that may arise.
- Constantly updated content: To ensure the highest quality of our training, our content is subject to continuous review and updating by our teaching staff, ensuring the direct application of the knowledge acquired during the course in the professional field.
The online Master's Program in Pharmacy Office Management is structured into 10 content blocks, in order to cover all the aspects necessary for a complete training of the student:
Definition and Basic Aspects of the Pharmacy Office
- What is a pharmacy?
- Who's who in the pharmacy?
- Obligations of the pharmacy office: dispensing, signage, regulations.
- Active dispensing procedures.
- Prescription billing.
- Information systems and technology.
- Essential OOFF information.
- Pharmaceutical Regulation Act.
- Inspection at the pharmacy office.
- Other services.
People and Corporate Development
- Professional groups in a pharmacy.
- Type of contract in a pharmacy.
- Personnel management.
- Salaries and wages.
- Insurance.
- Leadership.
- Staff selection.
- Corporate social responsibility.
Supplier and Stock Management
- Drug scandal.
- Types of suppliers.
- Pharmaceutical cooperatives.
- Member services.
- Commercial conditions with suppliers and laboratories.
- Stock management.
- Category management.
- Customer loyalty.
Purchase Management
- Purchasing terminology.
- Types of orders.
- Maturities and receipts.
- Negotiation with suppliers.
- Price fixing.
- Profitability of order types.
- Inventory management.
- Treasury control.
Accounting and Finance
- VAT rates.
- Equivalence surcharge: what it is and how it affects.
- Taxes.
- Types of companies in a pharmacy office.
- Financial plan.
- Types of payments.
- Indicators.
- Daily formulas.
- Daily dashboard.
Marketing
- Retail concept.
- The 7 P's of retail.
- Strategic plan.
- Marketing plan.
- Development of your PHARMACY BRAND.
- Customer.
- The pharmacy from the inside.
- The pharmacy from the outside.
- How to choose a good assortment.
Digitalization of the Pharmacy Office
- How to digitize your pharmacy without having an online presence.
- Ecommerce and main platforms.
- Social selling.
- The importance of the data.
- Cybersecurity and Big Data.
- Marketplace.
- Digital solutions for the pharmacy.
- Changes in internal processes.
- Digitalization without an e-commerce.
Master Class: How to Set Up a Successful Ecommerce
Communication, Advertising and PR.
- Internal communication.
- Sales techniques and pharmaceutical advice.
- Advertising.
- Communication.
- PR. Reputation & CSR in the pharmacy.
- Advertising on digital channels.
- Other types of advertising.
- KPI´s.
Buying and Selling a Pharmacy Office
- How to buy a pharmacy.
- How to sell a pharmacy.
- Types of sale.
- Practical case
The Online Master's Degree in Pharmacy Office Management provides students with theoretical and practical training that is perfect for:
- Recent graduates who want to access a position in a pharmacy office
- Pharmacists who want to take a step further to optimize management and thus achieve better results and/or improve their digital presence
- Pharmacists who wish to take on roles of greater responsibility
- Pharmacists who are going to acquire a pharmacy and want to have the appropriate training to successfully face a new project
- Pharmacists who are going to start a new pharmacy
Therefore, the student will have three major areas in which to develop professionally:


