Customer Service Practitioner – Level 2
Online United Kingdom
DURATION
LANGUAGES
English
PACE
Request pace
APPLICATION DEADLINE
Request application deadline
EARLIEST START DATE
Request earliest startdate
TUITION FEES
Request tuition fees
STUDY FORMAT
On-Campus
Scholarships
Explore scholarship opportunities to help fund your studies
Introduction
A Customer Service Apprenticeship will provide a real working experience in a large variety of industries, enabling you to learn the ins and out of the job whilst training.
Upon completion of the qualification, not only will you be fully qualified, but you will also have the valuable knowledge and experience for this role.
Apprentices will be employed in a customer service role and can choose to study the qualification in the workplace or attend College one afternoon per week to gain the underpinning skills and knowledge required to deliver effective customer service.
The work-based qualification combines competence and technical knowledge to give learners the practical competencies, technical skills and sector-related knowledge they need to be able to carry out the job effectively.
The Level 2 Apprenticeship in Customer Service is for learners who work in, or who want to work in Customer Service roles such as a Customer Service Advisor, Customer Service Operator, Call Centre Advisor, Help Desk Operative and Service Agent.
Program Admission Requirements
Show your commitment and readiness for Grad school by taking the GRE - the most broadly accepted exam for graduate programs internationally.